Ict Support

3 days ago

Midrand, South Africa IIE MSA and IIE Varsity College Full time

**Direct Reporting Line**:
Head: IT Support

**Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the Council on Higher Education (CHE).

**The IIE's Varsity College, Waterfall Campus has a vacancy for an ICT Support.**

**Duties and Responsibilities**:
**Desktop Support**
- Answers, evaluates and prioritises logged requests for assistance from users requiring assistance with catalogue of services requests
- Logs and tracks calls using the incident and problem management database provided through the service desk
- Handles problem recognition (catalogue of services), isolation, resolution and follows on routine user incidents, and refers the undefined tasks (those not on the catalogue of services) to the campus Senior Support for resolution and further definition.
- Provide IT support to Staff, Students and Lecturers.

**Software and Hardware Installations and Support for Software and Hardware Installations**
- Installs desktop and laptop computers for use on campus with the relevant authorised software and completes the relevant documentation
- Installs hardware and peripheral components such as monitors, keyboards, printers and disk drives
- Assists with set up and support for venues on campus or for training use
- Conducts regular and periodic testing of ICT testing equipment in campus venues to ensure operability, including but not limited to:

- PCs
- Audio visual equipment
- Access point
- Phones
- Office automatic equipment
- and fixes any issues identified

**Information Technology Administrative Functions**
- Liaises with service provides on information technology equipment and maintenance thereof
- Administers and maintains the ICT asset register and equipment tracker and completes necessary finance documents e.g. disposals
- Administers and maintains software, as per the agreed software list
- Maintains the information technology storeroom, server room and office by keeping it neat and tidy and free of any health and safety risks
- Trains and orientates staff on the use of hardware and software
- Complies with the requirements of The Protection of the Personal Information (POPIA) legislation

**Competencies required**:

- Good interpersonal skills
- Good literacy and systems administration
- Time management and organisational skills
- Initiative and problem-solving prowess
- Strong communication skills
- Ability to cope in a pressured environment

**Minimum Education Requirements**:

- Minimum of a Higher Certificate/ Occupational Certificate Level 5 (NQF Level 5) in A+/N+.
- Advanced Certificate/ Diploma/Occupational Certificate Level 6 (NQF Level 6) in CCNA1/MCSE/MCTIP advantageous

**Minimum Work Experience Requirements**:

- Minimum of 6 months internship experience in ICT

**Special requirements**:

- Driver's license (where public transport does not permit) and must be willing and to work the required ICT shift structure working hours.

  • Esd Administrator

    6 days ago

    Midrand, South Africa Mediro ICT Full time

    Administration & Co-ordination Provide analytical, project management, and administrative support in the development of an ESD ICT Sector Strategy as a subset of the company Group. To deliver strategies and plans to identify and access technology and supply chain suppliers and channel partners In managing delivery by ICT hubs/ incubators supported by the...

  • Ict Project Manager

    1 week ago

    Midrand, South Africa DBSA Full time

    The ICT Project Manager (PM) will implement Information Technology (IT) initiatives that improve cost effectiveness, service quality, and business efficiency in a constantly changing environment. The Project Manager will take lead in the project management of information systems to support the organisation’s internal and external business operations and...

  • Service Desk Operator

    6 days ago

    Midrand, South Africa Country Bird Holdings Full time

    **Job Advert Summary**: The ICT Service Desk Operator has the responsibility of being the first point of contact for users who log tickets with the CBH ICT service desk. The Service Desk Operator must always provide the highest level of customer service and resolve all tickets in a professional and timeous manner. **Minimum Requirements**: - Grade 12 or...

  • Head ICT Solution Delivery

    4 weeks ago

    Midrand, South Africa DBSA Full time

    Job Description The purpose of the role is to provide innovative ICT and service delivery and contribute to the overall ICT strategy and direction of the business unit. Manage the ICT development functions with a focus on Enterprise Resource Planning (ERP) systems and solutions ensuring the design development and implementation of critical applications and...

  • ICT Administrator

    1 week ago

    Midrand, Gauteng, South Africa 35ad4356-05ad-4e59-84d6-16795c02e773 Full time R104 000 - R208 000 per year

    First Technology National is looking for a ICT Administrator provide efficient service, support, and customer satisfaction to all clients while maintaining profitability. The role is responsible for delivering administrative support across all client solution business areas, ensuring smooth operations, accurate documentation, and timely coordination of...

  • ICT Administrator

    1 week ago

    Midrand, Gauteng, South Africa First Technology Pty Full time R104 000 - R208 000 per year

    First Technology National is looking for a ICT Administrator provide efficient service, support, and customer satisfaction to all clients while maintaining profitability. The role is responsible for delivering administrative support across all client solution business areas, ensuring smooth operations, accurate documentation, and timely coordination of...

  • Technical Sales

    3 days ago

    Midrand, South Africa Carlysle Full time

    **Gauteng**, Midrand** **R 15000 - R 25000 Monthly Basic Plus Commission** Great commission structure, if you are a technical sales hunter within the electrical, electronic or ICT industries. Driving sales targets and customer service. Technical scoping and presentation on products. Relationship building and management. Technical product training, support...

  • Manager: Ict Projects

    1 week ago

    Midrand, South Africa Construction Education & Training Authority Full time

    **JOB PURPOSE AND PROFILE** The ICT Project Manager is responsible for overseeing and guiding Information and Communications Technology (ICT) projects from initiation to completion, ensuring they are completed on time, within scope, and on budget. The role demands collaboration with cross-functional teams and stakeholders, ensuring the alignment of ICT...

  • Head of ICT Investments – Coverage

    3 weeks ago

    Midrand, South Africa Fempower Full time

    Job DescriptionLead and manage the origination and development of investment opportunities in the ICT sector. The Head: ICT is responsible for formulating sector strategies, identifying and evaluating viable projects, and ensuring alignment with the bank’s development mandate and investment objectives. The role also drives client engagement, fosters...

  • Head of ICT Investments – Coverage

    7 days ago

    Midrand, South Africa Fempower Full time

    Job Description Lead and manage the origination and development of investment opportunities in the ICT sector. The Head : ICT is responsible for formulating sector strategies, identifying and evaluating viable projects, and ensuring alignment with the bank’s development mandate and investment objectives. The role also drives client engagement, fosters...