Client Service Administrator
4 days ago
**THE JOB AT A GLANCE**
As the Client Service Administrator, your role is to support the sales team with all related administrative and coordination functions for effective and efficient service delivery to all stakeholders.
**WHAT WILL YOU DO?**
- General administration support to Key account Executive
- Standby assistance to Key account executive
- And effective feedback to clients
- NON-COID New business management and professional feedback
- Weekly and monthly reports management
- Provide data and guides to help the sales team
- Develop and monitor performance indicators
- Manage sales tracking tools and report on important information
- Keep record of sales trends
- Liaise with Key account executive to develop specific sales strategies and ensuring happy clients
- Stay up to date with new product and feature launches and ensure sales team is on board
- Inter department enquiry management
- Excellent customer service and effective communication.
**WHAT WILL YOU GET IN RETURN?**
We offer great opportunities for personal and professional development in a stable company that’s 130 years strong. The role comes with a competitive salary package and various benefits. Flexible work arrangements (combination of remote and in the office). Furthermore, you will be a part of a dedicated group of colleagues who value teamwork and collaboration.
**Turnaround time**
**Closing date: 9th June 2025**
**Our Commitment to transformation**:
**WHAT YOU'LL BRING TO THE TABLE?**
- Grade 12 qualification/Matric Certificate
- NQF5/Diploma in Business Management
- 3 years sales administrative support experience
- Advanced Computer literate - MS Office
- Ability to organise
- Ability to work under pressure
- Attention to detail and accuracy
- Verbal and written communication skills
- Professional personal presentation
- Customer service orientation
- Information management
- Organising and planning
- Coordinating meetings
- Highly Numeracy level
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