Cash Processor

SBV is looking at employing individuals who will be responsible for the efficient and accurate end to end processing of cash in compliance with policies and procedures (SOPs). A Cash Processor may perform any one and/or a combination of the functions below.

**Key Performance Areas (KPAs)**

**Receive Cash**
- Receive deposits and update on the applicable systems.
- Comply with all policies and procedures to eliminate any possible risks to the company and the customer.

**Prepare Cash on the applicable system**
- Check container/Bag for any damages or interferences and report all anomalies to Team Controller.
- Acknowledge container/bag on applicable system.
- Process all deposits in line with the agreed upon banks SLAs and SOPs on the applicable system.
- Prep workstation accurately for effective and efficient note counting.

**Note Sorting**
- Sort all prepped deposits/notes for (FDP/ACDP) on the same day, within the cut off times.
- Send rejected notes to the Reject Teller together with the PCD cards, deposit slips and stop loss bag to verify and balance

**Reconciliation of ACDP deposits.**
- Perform a reconciliation of all notes rejected in order to validate the information
- Manually check all rejected notes for counterfeits, dye-stained and mutilated notes
- Perform cash transfers to vaults
- Perform end of day balancing/ reconciliation of all cash received
- Handle all transactions including shortages and surpluses according to SOPs

**Desktop deposit processing**
- Check container/Bag for damage /tamper, report anomalies to Team Controller.
- Acknowledge container/bag on applicable system.
- All deposits must be kept separate per customer at all times and all deposits must be processed on the same day received by the customer.
- All deposits must be processed and balanced on the applicable system
- Perform end of day balancing/ reconciliation of all cash received
- All transactions, including shortages and surpluses must be handled according to SOPS
- Accurate prepping must be done to enable effective and efficient note counting

**Sachet and Process Coin**
- Process bulk coin deposits in accordance with SBV’s policies and Procedures
- Sort and process teller coin transfers

**Bank system Integrated deposit processing**
- Validate all transactions linked to system integrations as per banks SLA
- Inform client services of account numbers not linked to bank system to avoid delays in crediting the customer
- Verify deposit account number to eliminate losses or misposts
- Escalate system downtime/delayed batches to team controller

**Payroll and change**
- Payroll / change transactions must be processed in accordance with SLA per customer
- Report all discrepancies to the Team Controller timeously
- Floats must be sealed in drop safe bags along with float packing slips and placed into trolleys as per client requirement
- Payroll entries to be processed within the banks SLA timeframes
- Maintain all equipment by reporting any defects on equipment to the Team Controller
- Obtain banks authorization prior to despatching as per SOP

**Prepack/Treasury**
- Assist with the accurate packing and unpacking of Bank and ATM Cash.
- Manage consumables in line with packing requirements.
- Confirm that the bag and Seal numbers are properly recorded.

**Manage Equipment**
- Utilise equipment according to Standard Operating Procedures (SOPS), protecting and taking care of company assets

**Minimum Requirements: Work Experience**
- 6 months previous cashier/teller experience (Advantageous)

**Minimum Requirements: Education**
- Grade 12 with Maths Literacy

**Special Training Or Requirements**
- Successfully completed SBV Cash Processor training
- **Behavioural Competencies Required**
- Analytical
- and Critical Thinking Ability: Ability to gather sufficient data to understand a problem, to look at a situation from different perspectives, to be able to break a problem into smaller components, and to look for underlying causes or thinks through the consequences of different courses of action.
- Verbal-, Non-verbal and Written Communication Skills: Ability to effectively interact with individual/ group, using appropriate verbal-, nonverbal
- or written communication on the required level, and sending out/ receiving a clear message in the intended way.
- Time Management: To effectively plan/schedule, coordinate and execute own program and work in accordance with business priorities.
- Relationship
- and Alliance Building Skills/ Social Intelligence: Ability to skilfully use interpersonal
- and networking skills in order to develop a sound relationship/alliance and cooperate with key stakeholders inside/ outside the organisation and maintain such a relationship
- Managing Assignments and Resources: Demonstrates basic understanding of operational management principles, accurately determine resources, assign priorities, effectively plan and organize time, resources and equipment in order to minimize interferences, meet ope