Restaurant General Manager

2 weeks ago

Johannesburg North, South Africa Smack Pizza CO Full time

We are a dynamic growing quick-service restaurant within the Pizza space. You will need to perform the following;
- Effective management of staff, creating a positive work environment
- Manage budgets and marketing within the store.
- Create a positive customer experience every day, all the time - mitigate customer complaints and or respond with empathy, efficiently and effectively and increase customer loyalty
- Conduct daily operations procedures, including : - stock management, opening and closing procedures, daily cleaning - health and hygiene checks, waste management, temperature control, borrowing and lending, breakage management
- Manage daily Front of the House and Back of the House restaurant operations (working with the Kitchen Supervisor)
- Train and coach staff on customer service standards (waiters), following SOPs and prep times (kitchen and bar)
- Ensure adherence to restaurant standards - conduct monthly store and product evaluations
- Manage current suppliers to ensure best quality product and accurate and cost effective pricing
- Manage staff responsible for preparing foodstuffs for central kitchen and stock control thereof.
- Rivonia, Gauteng: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Have valid references on CV

**Experience**:

- Restaurant General management: 3 years

Ability to commute/relocate:

- Sandton Gauteng: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Restaurant management: 3 years (required)

**Salary**: R12,000.00 - R18,000.00 per month

**Experience**:

- GM: 3 years (required)

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