Business Relationship Lead

2 weeks ago

Pretoria, South Africa South African Reserve Bank Full time

The main purpose of this position is to facilitate the partnership between business and the Corporate Services Department (CSD) to ensure delivery of business value and enhanced customer experience. Detailed Description Lead and drive real estate strategic and transformational projects, initiatives and activities. - Manage the ideate phase of projects and other requirements which includes identification, registration, validation and prioritisation of client departments demands. - Facilitate the optimal utilisation of CSD services and support to clients within approved and available resources in order to maximise delivery of business value. - Present the assigned client departments’ requirements (in the interest of all stakeholders) to the CSD management to align demand and supply and as input into the CSD’s annual plan and budget as well delivery roadmap. - Identify demand and supply conflict, recommending escalation where appropriate for resolution, and for balancing new and existing initiatives. - Monitor and manage the partnership between the CSD and client departments through the implementation of the relationship management model. - Drive and implement the engagement model through various engagement platforms such as business strategy planning and partnership sessions. - Monitor and drive the value management plan throughout the CSD delivery value chain to ensure full benefit realisation. - Measure, analyse and report on customer satisfaction as well as recommend and implement improvements. - Keep abreast of developments in the external customer and service environment. - Take accountability for overall management of CSD services and ensure the effective and timely delivery of services, and compliance to SLA’s as well as service standards. Job Requirements a minimum of a Bachelor Degree in marketing, business administration or equivalent (NQF7); and - a minimum of 8-10 years of experience in a service environment position of which at least 4 years in strategic service management. - Experience in the build environment will be an added advantage. Additional requirements include: - contract and associated service management knowledge and skills - business relationship Management knowledge and skills - capacity and performance management knowledge and skills - stakeholder and client focus - conceptual thinking - promoting team work - planning and organising; and - communication skills (written and verbal). How To Apply All interested parties are invited to apply. - All the available vacancies will be visible. - Login: - Is this your first visit to our Job Site? > Register today (Ensure that you include all your qualifications and skills during the registration process.); or - Already registered on our Job Site? > Already registered? > Login here. - Select the ‘Date posted’ > ‘Last 6 weeks’ (in the drop-down menu). - Select the appropriate IRC number to view the full advertisement. reference check and a security clearance as part of the selection process. **The SARB offers remuneration and benefits commensurate with the level of the position and in line with the market. The level at which the successful applicant will be appointed will depend on his/her competence and experience. Currency -ZAR -Amount of Travel -Work At Home

  • Business Relationship Lead

    7 days ago

    Pretoria, South Africa South African Reserve Bank Full time

    -The main purpose of this position is to facilitate the partnership between business and the Corporate Services Department (CSD) to ensure delivery of business value and enhanced customer experience. -Detailed Description Lead and drive real estate strategic and transformational projects, initiatives and activities. - Manage the ideate phase of projects and...

  • Business Relationship Lead

    2 weeks ago

    Pretoria, South Africa Kamo Placements Full time

    *** - Lead and drive real estate strategic and transformational projects, initiatives and activities. - Manage the ideate phase of projects and other requirements which includes identification, registration, validation and prioritisation of client departments demands. - Facilitate the optimal utilisation of CSD services and support to clients within approved...

  • Business Relationship Lead

    2 weeks ago

    Pretoria, South Africa Kamo Placement Full time

    Gauteng, Tshwane (Pretoria) - Annually Cost To Company (Market related, Negotiable) The main purpose of this position is to facilitate the partnership between business and the Corporate Services Department (CSD) to ensure delivery of business value and enhanced customer experience **JOB DESCRIPTION** - Lead and drive real estate strategic and...

  • Lead Business Generator

    2 days ago

    Pretoria, South Africa Daisy Business Solutions Full time

    **Job Description**: **Job functions** - Generating a high number of leads through cold calling - Cold calling and coordinating appointments for sale teams - Follow up on customer feedback about the company’s services, offering and specific proposals - Set up follow up appointments - Follow up with sales representatives regarding appointments and deals -...

  • Customer Relationship Liaison

    7 days ago

    Pretoria, South Africa Daisy Business Solutions Full time

    Job Responsibilities Develop new relationships with clients to expand the current client/customer base Develop and maintain strong relationships with clients/customers to ensure satisfaction and loyalty. Conduct regular business reviews to evaluate client satisfaction with products and services. Identify and communicate sales opportunities within key...

  • Customer Relationship Liaison

    2 weeks ago

    Pretoria, Gauteng, South Africa Daisy Business Solutions Full time

    Develop new relationships with clients to expand the current client/customer baseDevelop and maintain strong relationships with clients/customers to ensure satisfaction and loyalty.Conduct regular business reviews to evaluate client satisfaction with products and services.Identify and communicate sales opportunities within key accounts to the sales team.Keep...

  • Business Relationship Manager C

    5 days ago

    Pretoria, South Africa FirstRand Full time

    About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - To strategically and operationally manage and grow a portfolio of high revenue generating clients. These responsibilities include the key...

  • Small Business Banking Relationship Manager

    2 weeks ago

    Pretoria, South Africa Nedbank Private Wealth Full time

    A leading financial institution is seeking a Manager for Small Business Services in Pretoria. This role involves delivering banking solutions by understanding client needs through effective relationship management. A successful candidate will have a degree in Business or Finance and 2-3 years of experience in a banking environment. Responsibilities include...

  • Business Banking Relationship Manager

    7 hours ago

    Pretoria, South Africa Finbond Mutual Bank Full time

    The incumbent will be responsible in building banking relationships with new businesses, working with existing business clients to expand the financial services they use, and ensuring products and services meet clients' needs. The incumbent will be responsible for the portfolio of small, medium enterprises (transactional as well as...

  • Customer Relationship Liaison

    1 week ago

    Pretoria, South Africa Daisy Business Solutions Full time

    Develop new relationships with clients to expand the current client/customer base Develop and maintain strong relationships with clients/customers to ensure satisfaction and loyalty. Conduct regular business reviews to evaluate client satisfaction with products and services. Identify and communicate sales opportunities within key accounts to the sales team....