Facilities and Building Infrastructure Property

**Define business requirements and solutions**
- Manage the delivery of business cases, project scopes and requirements documents, test plans, and rollout communications.
- Serve as the primary liaison between business functions and solution management throughout the development lifecycle, i.e., from needs analysis until handover.
- Clearly understand, articulate and document existing “as-is” systems & business architecture and define strategy for “to-be” architecture.
- Create and maintain a cohesive, coordinated plan to deliver solutions within the facilities and infrastructure department.
- Establish and gain agreement on project budgets, ensure projects track to the budget.
- Drive project prioritisation and scope definition for which decisions are made on the final project scope.
- Analyse and document requirements and use appropriate techniques to refine, review and validate requirements.
- Demonstrate a sound understanding of the end-to-end facilities and infrastructure overall business solution is positioned, deployed and supported.

**Digital Transformation to replace manual system and use digital tools to streamline processes.**
- Implement and manage Facilities Management software and help desk solutions, including contractor management features to optimise operations.
- Automate work order management and planned preventative maintenance processes.
- Maintain high levels of Service Level Agreements for services from contractors, engineers and any other infrastructure and facilities professionals through data driven performance management indicators.
- Collaborate with stakeholders to gather and translate facilities and infrastructure requirements into comprehensive business cases and proposals.
- Drive approved project implementation based on approved project priorities.
- Conduct specialised studies for the department to develop and recommend policies, procedures, controls.
- Leverage trend analysis to optimise resource allocation, mitigate risks, and enhance facilities management efficiency.
- Deploy proactive smart capital initiatives driven by long term value by effectively identify problematic and inefficient assets to replace. Driving down future reactive activities, Improving the workplace more efficient.
- Provide in-depth business & technical strategy for systems solutions, identify business gaps, and correlate to potential solutions.

**Responsible for the analytical management of the real estate portfolio inclusive of lease and owned properties**
- Construct successful investment portfolios informed by market conditions and economic trends through the provision of property data, market analysis and recommendations
- Prepare the development and operational business plans (including market research, due diligence reports, financial analysis, investment strategy, anchors strategy, pricing, sale and lease strategy, risk register and exit strategy) of the real estate projects.
- Determine acceptable risk levels in the property portfolio based on time frames, risk preferences, return expectations, and market conditions based on SBV requirements
- Create a rental determination analysis verifying with market data to understand the conditions within the area, provide input into negotiating with the relevant landlords to provide business with an overview of market conditions.
- Provide recommendations around the renewing, termination, and new leasing of properties.
- Research and investigate the acquisition of properties in alignment with SBV’s strategic objectives
- Manage cross-functional relationships with internal and external stakeholders, providing analytical current market condition insights into the property portfolio strategy.

**Analyse and coordinate the facilities and infrastructure operational requirements to align to the budget objectives.**
- Prepare, manage, monitor, and report on the expenditure of the facility department included but not limited to
- Support office and the entire SBV property portfolio.
- Achieve the overall budget target from an Opex and Capex perspective through benchmarking, analysis, reporting
- and the implementation of future initiatives within the asset lifecycle.
- Analyse and implement corrective plans supporting the utilisation of various infrastructure and facilities programs
- which directly impacts the profitability of the infrastructure and facilities portfolio.
- Create optimisation strategies based on the framework and align to the organisational property requirements.
- Conduct due diligence around costing and estimations prior to the commencement of each program of work to
- generate a comprehensive view together with cost saving initiatives.
- Manage the end-to-end property value chain for SBV and Rest of Africa, benchmarking operating costs per property against industry standards
- Manage the end-to-end Property Portfolio, Infrastructure Management, Facilities Management and facilities and infrastructure Assets management

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