Call Centre Agent

3 days ago

Johannesburg, South Africa Skills Centre Braamfontein Full time

We are searching for polite call center representatives to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services... No Experience Require
- A training is Conducted

Key Roles / Responsibilities
- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
- Building lasting relationships with clients and other call center

Skills/Attributes.

Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.

**Job Type**: Permanent

**Salary**: R4,000.00 - R9,900.00 per month

Ability to commute/relocate:

- Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)

**Education**:

- High School (matric) (preferred)

**Experience**:

- Cold calling: 1 year (preferred)

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