Network Manager

4 days ago

Midrand, South Africa Data Centrix Full time

**Qualifications and Experience**:

- Matric plus IT Degree
- Relevant industry certification
- 8-10 years experience
- Network WAN Size: 50 WAN links and more
**Key Performance Areas**:
**Functional Support**
- Manage security solutions, including firewall, and intrusion detection systems.
- Ensure wireless standards are in accordances of Customer Policy
- Design and maintain all the Customer Network and Wireless solution as per standards.
- Manage all network hardware and equipment, including routers, switches, and other Network Devices
- Ensure reliable network connectivity to all the networks.
- Administer all equipment, hardware, and software upgrades.
- Perform network design and capacity planning.
- Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts.
- Interact and negotiate with vendors, outsourcers, and contractors to secure network products and services.
- Develop, implement, and maintain policies, procedures and associated training plans for network resource administration, appropriate use, and disaster recovery.
- Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
- Perform Network backups and recovery.
- Monitor and test network performance and provide network performance statistics and reports.
- Recommend, schedule, and perform network improvements, upgrades, and repairs.
- Manage and/or provide guidance to junior members of the team.
- Manage ISP and internet connections.
- Perform regular IT audit to discover areas of weaknesses and fortify them.
- Write and forward Month end reports to the management.
- Provide solution to any complex IT related challenges in the organization.

**Customer Experience/Satisfaction**
- Customer and team SLAs are key
- Work alongside other departments to achieve company goals and visions.
- Help out in managing customer demands to ensure maximum satisfaction, and to maintain quality over quantity
- Establish service level agreements with end users.
- Administer and maintain end user permissions and access rights to the network.

**Reporting & Continuous Improvement**
- Remain knowledgeable of current technology and carry out research to identify new trends that can be used to achieve maximum results
- Identifying work opportunities and preparing or assisting with the preparation of technical proposals as required.
- Keep up with trends in the constantly evolving information technology industry.

**Manage Human Resources**
- Perform regular appraisal of team members performance and devise strategies to help within the team.
- Carry out in-depth research to reveal new and better methods of handling functions within the team.
- Ensure that team Creating comprehensive technical documents
- Delegate duties and tasks within the team
- Review completed tasks to ascertain compliance with standards.
- Monitor all team members and provide necessary advice and guidance.
- Coach all team members and motivate them to produce desired results.

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