Digital Communication Intern

**Digital Communications Intern at Doctors Without Borders (MSF) Southern Africa**

**About Us**

Doctors Without Borders/Médecins Sans Frontières (MSF) Southern Africa is a vital part of a global network of compassionate professionals dedicated to medical humanitarian work. Guided by medical ethics and a shared commitment to humanity, our teams; both small and large - deliver critical healthcare to people affected by conflict, disasters, epidemics, and exclusion from medical services. Operating in over 70 countries, MSF’s doctors, nurses, logisticians, and specialists not only provide care but also bear witness to the challenges faced by communities, raising awareness and advocating for change to address crises and healthcare inequities.

**The Opportunity: Digital Communications Intern**

**Are you passionate about leveraging digital platforms to amplify humanitarian stories and engage communities?**

As a Digital Communications Intern at MSF Southern Africa, you’ll support the Digital Team in creating compelling online content, managing social media, and optimizing digital strategies to raise awareness, inspire donations, and recruit talent for MSF’s global projects. This is an exciting chance to build your skills in content creation, SEO, community management, and analytics in a leading humanitarian organization.

**What You’ll Do**
- **Social Media Content Creation and Community Management**: Collaborate with the Social Media Officer to develop and test content for platforms like Facebook, LinkedIn, and Instagram; monitor trends, respond to comments and messages, categorize queries, and flag urgent issues to nurture online communities.
- **Social Media Listening to Increase Audience Engagement**: Track brand mentions, hashtags, and relevant keywords across platforms; identify influential voices, respond proactively to queries, and work with the team to spot engagement opportunities and maintain active conversations.
- **Reporting**:Prepare weekly and quarterly reports on social media performance; retrieve data for dashboards, ad-hoc regional reports, and inputs for video and fieldworker content to inform data-driven decisions.
- **Other Tasks**:Support crisis management strategies, follow MSF operations updates, and assist with additional communications activities as needed to align digital efforts with organizational goals.

**Who We’re Looking For**

We’re seeking a creative, adaptable individual with a strong interest in humanitarian issues and digital communications, eager to contribute to a collaborative team environment.

**Here’s what you bring**:
**Qualifications & Skills**
- A recently attained degree or national Diploma in **Communications, Marketing, Public Relations, or a similar field**.
- Good working knowledge of social media platforms, including Twitter, Facebook, Instagram, and LinkedIn.
- Experience or interest in managing social media accounts and developing online communication & marketing tactics. Proficiency in English, written and oral.
- Skills or interest in website management, SEO, Adobe Creative Suite, analytics, and content optimization.
- **No prior professional experience required—just a passion for learning and growth**

**Personal Qualities**
- **Creative & flexible**: You approach work innovatively, adapt to changing needs, and balance short-term and long-term responsibilities while thriving in high-pressure or breaking-news situations.
- **Team player**:You collaborate effectively, work independently or interdepartmentally, and enjoy sharing knowledge with others.
- **Proactive & engaged**:You take initiative in monitoring trends, organizing tasks, and prioritizing resources while maintaining attention to detail.
- **Values-driven**: You align with MSF’s principles of respect, transparency, integrity, accountability, trust, and empowerment and adhere to the MSF Behavioural Commitments.
- **Culturally sensitive**: You handle diverse interactions with understanding, maintain confidentiality, and show determination and commitment to humanitarian work.

**Why Join MSF?**
- **Make a global impact**:Support a world-renowned organization that transforms lives through healthcare and advocacy.
- **Launch your digital communications career**: Gain practical experience in a supportive, mission-driven environment.
- **Join a vibrant community**: Work alongside passionate professionals in a diverse, inclusive workplace.

**What We Offer**
- Monthly Stipend: R5,000.
- Benefits: 100% medical aid contribution, transport allowance, and cell phone allowance.
- Resources: A fully equipped workspace with a computer, internet, stationery, and more.
- **Contract: 12-month internship, starting January 2026.**

**Closing date: 23 September 2025**.