Workshop Manager

2 weeks ago

Cape Town, South Africa Bidvest Afcom (Cape Town) Full time

A vacancy exists for the above position:
**Duties**
- Lead and manage the workshop on a day to day basis
- Visit customers and assist technicians in fault findings and provide technical assistance
- Management of staff and stock (including stock take)
- Maintain and develop both supplier and customer relationships
- Health and Safety
- Manage customer engagements, ensuring that processes are implemented and maintained so as to achieve the highest possible customer satisfaction
- Deliver maximum Gross Profit for the workshop by maximizing the number of hours and spares sold
- Allocate and control the issue of work to Technicians, so as to maximize productivity
- Ensure the accurate completion of all relevant documentation for all repairs
- Prepare all weekly and monthly reports detailing efficiency and productivity of workshop
- Conduct process evaluations and introduce improvements
- Book in tools for repairs, prepare quotes and invoice out finished jobs on Syspro platform
- Follow up on all quotations and purchase orders
- Ensure procedures are in place and properly followed in respect of loan tools
- Maximize spare parts availability whilst minimizing stock levels
- Safeguard workshop assets, including spares, workshop tools and customer tools

**Skills**
- Knowledge of the Syspro System and or a similar ERP system
- Microsoft Office literate (Specifically Excel).
- Must be a good verbal communicator with relevant key points
- Must have ability to construct relevant structured reports
- Self-confident while remaining composed under pressure
- Expressive and passionate to a committed task/project
- Be able to be an effective listener to extract specifics in problems and solutions
- Ability to work as part of a team and to contribute accordingly
- Production process or automation experience.
- Experience in the managing of specific contracts and projects including the installation of the specific equipment sold as well as operator training.
- Knowledge of the Occupation Health & Safety Act.
- Strong planning skills
- Ability to prioritise tasks/workload
- Strong Administrative Skills

Application Question(s):

- Have you completed a trade test?

**Education**:

- Certificate (required)

**Experience**:

- managerial: 5 years (required)
- technical products and/or mechanical exposure: 3 years (required)
- ability to read and interpret schematic diagrams: 3 years (required)
- attention to detail : 3 years (preferred)
- technically competent with ability to train : 3 years (preferred)

License/Certification:

- Driver's Licence (required)
- Forklift Licence (preferred)

Work Location: In person

Application Deadline: 2025/05/30

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