Customer Service Specialist

1 week ago


Germiston, South Africa SISOL LABOUR PROJECTS Full time

Proficient in Microsoft Office Word, Excel and Power Point. Ability to learn new systems quickly.
- Strong organizational skills, attention to detail, the ability to multi-task and follow-through are necessary.
- Must be able to read and interpret documents, write routine updates/reports and correspondence, and speak effectively before groups of customers or employees.
- Ability to perform basic mathematical functions.
- Ability to interpret documents and write reports and correspondence.
- Bilingual in English and Afrikaans is an advantage
- Able to deal with a wide range of customers
- High level and understanding of customer care
- Communicate and coordinate with the outside sales staff to develop new business and customers
- Prepare all formal quotations and utilize sales experience and training to sell the added value of those proposals.
- Conduct effective quote follow-up and tracking.
- Responsible for all aspects of customer purchase order review and order entry, inclusive of change orders and credit memos.
- Collect customer credit information and initiate credit approval process and assist Accounts Receivable in the collection process.
- Conduct all phases of monthly stats. Contribute to the shared responsibility of answering phones, filing, and general administrative duties.
- Obtain thorough understanding of and maintain the professional image of Trelleborg.
- Other duties as assigned by supervisor.

**Job Types**: Full-time, Permanent



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