Sales Agent

5 days ago

Parktown, South Africa Tych Business Solutions Full time

**What will you do?**
- Sell life insurance telephonically
- Achieve sales targets
- Adhere to Quality and Compliance processes to minimize business risk
- Maintain optimal operational efficiencies based on productivity measures
- Adapt and change to fit in with changing business operational requirements
- Sales objection handling
- Build and maintain good client relationships
- Keep abreast of developments and trends in the Industry - self learning
- Ensure commitment to the FAIS Fit & Proper qualification requirements

**What will make you successful in this role?**

**Qualification & experience**:

- Grade 12 qualification
- 2 years’ experience within a Sales Outbound Call Centre, selling long term insurance (with targets attached to the sales)

**Knowledge and skills**:

- Good understanding of Financial Services Industry related legislation and regulation
- Understanding of sales processes and servicing industry
- Outbound Sales experience is required
- Fluency in English and one other South African official language
- A clear criminal and credit record
- Commitment to the FAIS Act and meeting Fit & Proper qualification requirements
- Willingness to work overtime in order to achieve targets.
- Being fully computer literate.

**Personal qualities**:

- Interpersonal
- Planning and organizing
- Building and maintaining relationships
- Treating Customers Fairly
- Initiative
- Results Driven/Achievement orientated
- Continuous learning
- Tenacity
- Objection handling skills
- Team orientated
- Ability to receive and implement feedback

**Qualification and Experience**

Grade 12 with 2 years related experience.

**Knowledge and Skills**

Undertake Outbound Tele-Sales

Service inbound client queries, requests

Administration and processing

Quality, compliance and accreditation

**Personal Attributes**

Communicates effectively - Contributing independently

Situational adaptability - Contributing independently

Action orientated - Contributing independently

Persuades - Contributing independently

**Education**:

- High School (matric) (preferred)

**Experience**:

- Sales Outbound Call Centre, selling long term insurance: 2 years (required)

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