Segment Chief Information Officer

Job Description

To lead the IT Team, manage technology resources and act as a strategic partner to the Segment’s leadership team, providing insights and recommendations on how technology can support business goals. Ensure the alignment of the IT strategy to business and technological drivers. The role incumbent requires a deep understanding of both the business and IT landscapes as well as the ability to drive innovation and efficiency.
- Act as a strategic partner to the Segment's leadership team, providing insights and recommendations on how technology can support business goals.
- Provide relevant information on both income and expenditure budgets for the functional area to prepare accurate financial forecasts in support of the business goals.
- Manage budget to control expenditure and ensure the efficient use of resources.
- Optimize and manage the technology network to ensure high delivery, efficiency with sufficient resilience, while managing costs effectiveness.
- Identify, facilitate, and drive synergies and collaboration opportunities across Segments, Channels and Product Houses.
- Participate in strategic and operational planning processes of the Bank.
- Ensure continuous delivery of IT services through oversight of service level agreements with end users and monitoring of IT systems performance and their providers.
- Set the vision and strategy as well as institutionalize a roadmap for business-wide IT and systems with due regard to the uniqueness of the requirements of the various Segments, Channels and Product Houses.
- Define an IT strategy in accordance with business and technological drivers and promote best practice guidelines through continuous improvement.
- Working with Segment and Business Unit CIOs to define and implement industry leading practices, policies, and processes in terms of IT portfolio management, IT Risk management and governance, technology architecture etc.
- Ensure that appropriate IT governance and controls are in place across the business as well as compliance with regulatory controls.
- Representing business at various IT industry forums as applicable.
- Ensure that the business remains on the cutting edge of innovation by researching and recommending appropriate technology investments in line with the latest developments and trends.
- Create industry dynamic security practices across the IT department and bank.
- Drive and direct strategic projects and material cross segment technology investments through the delivery of projects in accordance with business requirements and agreed project timelines.
- Lead digital transformation in platform consumption initiatives.
- Identify and mange IT related risks within the Segment.
- Ensure appropriate security measures are in place to protect the Segment's data and systems in alignment with Company policies and industry best practices.
- Ensure the upkeep of system usage and ability to manage decommissioning of platforms not in use.
- Develop and mentor of IT leaders and emerging talent across the bank.
- Drive strategic relationships with relevant peers to enable optimization of the business value chain.
- Reshape, align and enhance the customer service experience across the business.

Qualifications
- Minimum qualification: Bachelor's degree in information technology, Computer Science, Business Administration, or a related field.
- Preferred qualification: A Master's degree or MBA

Experience and Skills
- Experience : 10+ years’ experience in IT leadership roles in a similar environment of which 3-4 years ideally at executive level with a proven track record of managing IT functions in a large complex organisation. Proven experience in managing budgets, projects, and portfolios. Experience in the Financial/Banking industry would be an advantage.

Knowledge:

- Knowledge of emerging technologies and trends with the ability to drive innovation and digital transformation.
- Strong problem solving and decision-making skills with the ability to manage risks and navigate complex challenges.
- Strong Leadership and team management skills with the ability to inspire and motivate a diverse IT team.
- Deep understanding of business processes and the ability to align IT strategy with business goals.
- Excellent communication and interpersonal skills with the ability to build strong relationships with all stakeholders at all levels.

Key Competencies:

- Strategic Thinking
- Leadership and Influence
- Business Acumen
- Innovation and Change Management
- Communication and Collaboration
- Risk Management and Security Awareness

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FNB



Job Details

Application Closing Date

18/09/24