Sti Training

Who are we?

Sanlam Life Ltd is one of the top financial services providers in the South African market.
We’re all about building strong, lasting relationships with our financial advisors. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our financial advisors to realise their worth.
Our company is built on a respect for what people are worth and an appreciation for what they can become. We know that your worth is infinite and unique - and want to inspire you to realise this worth.
This is why we give each and every person who is contracted at Sanlam the opportunity to make the most of who they are, and to be recognised, respected and rewarded for their capabilities.
What will you do?

**1. Trainer**:
Training & Vesting of new Sales Consultants
Identify need, analyse, propose and develop appropriate solutions
Compile (create) training material & manuals for new, existing and enhancements of products, systems and business rules.

2. Quality Assessment

Monitor & evaluate calls
Compiling reports on calls evaluated
Identify and action areas of development through quality interventions
Call audits
Assist with mentoring and coaching Quality Assessors What will make you successful in this role?

Qualification & experience
- Grade 12
- Relevant tertiary qualification e.g. Teaching Diploma, Training Qualification (advantageous)
**o Short-term Qualification**: Personal lines,
- RE5 Exam,
- Underwriting knowledge
- In addition to the above, could also have RFP / CFP for LTI and or RE1
- 2-3 years Financial services experience - Call centre, customer service experience and knowledge
- Extensive experience in Training
- Teaching experience

Knowledge and skills
- Knowledge of Financial Services Products & Legislation of STI and or LTI
- Strong coaching and presentation skills

Personal attributes
- Cultivates innovation
- Client centricity
- Results driven
- Collaboration
- Flexibility and adaptability
- Communicates effectively
- Plans and aligns
- Action Oriented
- Develops talent
- Treating customers fairly (TCF)

Core Competencies Cultivates innovation - Contributing independently Customer focus - Contributing independently Drives results - Contributing independently Collaborates - Contributing independently Being resilient - Contributing independently Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters - Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development. Turnaround time

The Sanlam Group is committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable work environment as we believe these are key components to ensuring a thriving and sustainable business in South Africa.