External Product Support Officer

1 week ago

Potgietersrus, South Africa Bearing Man Group (BMG World) Full time

**Job Purpose**:
To take enquiries from customers, both internal and external and expedite these to the benefit of the branch and the Group.

**Key Responsibilities**:

- Achieve Division sales budget.
- Understand the difference between Margin and Mark-up.
- Effective and efficient customer contact extracting the needs of the customer.
- Making accurate legible written notes of the customer, his needs and the time frame requirements of each enquiry.
- Creating a stimulating environment which makes BMG the preferred supplier to our customers.
- Ensure total participation and create synergy between diverse customer views and intentions.
- Stay within communicated time frames and provide accurate information timeously.
- Maintain a good relationship with customers.
- Communicate requirements to Manager and Product Divisions.
- Pro-active stock planning with Manager and Product Divisions.
- Develop selling skills to maximize sales opportunities and achieve goals.
- Create selling opportunities and overcoming objections.
- Closing the sale

**Minimum Requirements**:

- Matric
- Valid Drivers License
- Minimum 5 years Fluid Tech Sales Experience
- Experience working on Kerridge (ERP System) will be advantageous
- Client relationship management

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