Navis Solution Specialist

**_ Equity Statement :Preference will be given to suitably qualified Applicants who are members of the_**
**_designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating_**
**_Division._**

**_ Alternative Application Methods: (Completed Curriculum Vitae to be submitted)_**

Post:
E-mail:
Fax:
before the closing date of the advertisement.

Note: if you have not been contacted within 30 days of the closing date of this advertisement please consider your

We urge all our employees, clients, members of the public and our suppliers to report any kind of fraud or corruption at

**_ Operating Division : TPT POD Corporate H/O_**

**_ Position Title : Navis Solution Specialist_**

**_ Employee Group : Permanent_**

**_ Department : ICT_**

**_ Location : Durban_**

**_ Reporting To : Navis Service Delivery Manager_**

**_ Grade Level : F_**

**_ Reference Number : 203138_**

**_ Position Purpose:_**

Transnet SOC operates 9 of its Transnet Port Terminals (TPT) marine terminals and 9 of its Transnet Freight Rail (TFR)

inland terminals using Navis N4 as its Terminal Operating System (TOS). End users of the TOS include internal employees

and external customers from all over South Africa. The TOS is used in a 24/7 environment for planning and operational

execution.

The TOS team is based at TPT’s Head Office in Durban and reports to the Service Delivery Manager: Navis. Navis N4,
SPARCS, and EDI are all part of the solution specialist scope. The Navis Solution Specialist's primary responsibility is to

collaborate with all stakeholders to plan, design, configure, test, and implement TOS-specific solutions. This can include TOS

integrated business solutions as well as collaboration with vendors, other operating divisions, and customers. Technical tasks

related to TOS implementations and upgrades also form part of the responsibilities of the role. The Navis Solutions Specialist

adapts an agile software development approach which aids in timeous delivery of business solutions.

**_ Position outputs:_**

1. Administration
- Develop and maintain technical and implementation plans.
- Update technical documentation on a regular basis to ensure it is current and up to date.
- Maintain technical configurations in accordance with related policies and procedures.
- Record time allocation per task for project management and capitalization purposes.
- Ensure that all TOS-related policies and procedures are followed, and that all change and release management tasks are

completed in accordance with related policies and procedures.

Manage changes through its lifecycle.
- Create and update a knowledge base for solutions specialist staff.
- Create end-user-friendly documentation that adheres to standard operating procedures (SOP) and best practices.
- Create and maintain high-level activity plans with scheduling timelines for project tasks and activities.
- Participate in planning and brainstorming sessions in order to gather and develop user requirements.
- Participate in business discussions and workgroups related to TOS solutions.
- Create professional documents like memorandums and other business documents.
- Formulate reports of project technical activities and present to stakeholders.
- Ensure that all pertinent documentation is kept up to date.
- Deliver training of technical solutions to end users and stakeholders.

2. Technical Solutions
- During TOS implementations and upgrades, participate in the entire life cycle of TOS planning, design, configuration, testing

and implementation.
- Configure and customize the TOS to meet business needs while adhering to best practices.
- Solve complex business problems by utilizing TOS configurations as well as information technologies and business

knowledge.
- Collaboratively plan the implementation of releases with ICT teams and business stakeholders.
- Work closely with the software vendors assigned support engineer and other software vendor resources to develop robust

solutions.
- Collaborate with other technical resources and stakeholders to ensure optimum solutions are designed and implemented.
- Document test plans and test cases for solutions which are being developed.
- Execute thorough functional testing of solutions and TOS versions.
- Facilitate user acceptance testing which is performed by test users.
- Document errors which originate from testing activities and manage the delivery of fixes for the errors.
- Participate and contribute in all forms of testing for technical solutions.
- Implement and manage configurations during go-live.
- Monitor stability of implemented solutions and track errors.
- Solve any errors as they are raised, this may require recreation and a case being raised with the software vendor.
- Create an effective and robust rollback plan for solutions as a backup should an implementation need to be reversed.

3. Support
- Provide post go-live support for solutions which are implemented.
- Manage the support