Field Service Technician

**Job Purpose**:
To provide Customers with a superior and reliable technical service offering. Support BMG Branch’s and in so enhances value to the BMG brand with the aim of differentiating BMG from market competitors. Find remedy to technical challenges and in so partner BMG Branches in the promotion and sale of BMG products.

**Key Responsibilities**:

- Conduct on-site equipment installation, removal, adjustment, assembly, repair, modifying, measuring, data gathering, oil sampling and associated tasks on customer’s equipment as required.
- 80% of work is bearing related e.g., removal, installation, inspection, Rotor balancing, Shaft alignment.
- Promote BMG Field Services capability to prospective customers.
- Timorous liaison with Field Services Manager / Supervisor in respect of:

- Estimate of extent of work to complete proposed task
- Report on required services such as cranage, rigging, electrician etc
- Receipt of quotation from FS Supervisor for proposed scope of work and submission for approval to customer.
- Communicate order outcome to stakeholders.
- Inspection of problematic installations and equipment under suspicion of warranty or malfunction.
- Identification and reporting on nature of failure or its root cause and propose a remedy.
- Take on added duties such as data gathering, and analysis using SPM Condition Monitoring techniques and promote sales of condition monitoring equipment through demonstration thereof to a customer.

**Minimum Requirements**:

- Grade 12 or equivalent secondary education
- Valid Trade qualification
- 5 Years relevant heavy industry knowledge after qualifying in a relevant mechanical trade.
- Extensive bearing installation experience.
- Extensive industrial gearbox repair experience.
- Must be able to get a valid medical clearance to work on mines, surface and underground
- Must be able to pass the induction and access requirements of all major customers in the primary area of assignment.
- Must be willing to attend formal & informal training courses. To acquire relevant product knowledge in support of the BMG range of products.
- Be able to travel, spend time away from home, work unplanned overtime and inconvenient hours local and abroad
- Valid Driver’s licence