Technical Service Manager Food

4 days ago

Johannesburg, South Africa ADM Full time

Johannesburg

South Africa

Sales, Customer Service & Origination

**JOB DESCRIPTION**:
The Technical Service Manager is responsible for providing technical support with a strong focus on customer solutions that contribute to business growth in the Southern Africa region. This includes working with key accounts, retail brand customers, and regular beverages and food customers, while also identifying opportunities for cross-selling across the full ADM product portfolio.

**RESPONSIBILITIES**:

- The main duties of this role will include:

- Actively support our commercial expansion strategy in Africa
- Professional support during trial and first fillings for our customers on-site
- Consultant for our customers and sales team in relation to all technical questions
- Establish and develop long-term customer relationships monitoring the market and identify market potential
- Consulting for project coordination and process design
- Continuous alignment with and support to local sales team

**THE CANDIDATE**:

- Degree in food technology or comparable work experience
- Professional experience in technical sales support or as production technology consultant in beverage and food industry
- Deep technical understanding and basic knowledge of business administration
- Excellent English skills required
- Enthusiasm, initiative and ability to work under pressure
- Team spirit and strong communication and presentation skills
- Strong customer and service orientation and technology skills
- Structured and self-dependent working style
- Flexible and willingness to travel regularly within Southern African region

**ON OFFER**
- Challenging tasks, short decision-making processes and a high level of personal responsibility
- An informal company atmosphere and great scope for developing your own ideas
- Excellent career opportunities in a global company of the food and beverage industry
- An attractive remuneration package and additional company benefits

**#IncludingYou**

Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.

For more information regarding our efforts to advance Diversity, Equity, Inclusion & Belonging, please visit our website here: Diversity, Equity and Inclusion | ADM.

**About ADM**

**Req/Job ID**

98745BR

LI-Onsite

**Ref ID**

LI-EMEA

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