Customer Care Representative

7 days ago

Cape Town, South Africa IGrow Wealth Investments Full time

Grow Wealth Investments, South Africa’s #1 Property Investment Company, is looking for a **Customer Care Representative **to join their team

**To qualify for this position you need**:

- Matric
- Minimum 2 years of experience in a similar role
- Be able to make a minimum of 150 calls per day
- Great telephone etiquette
- Positive, can-do attitude
- Professionalism
- Experience in the property industry beneficial

**Duties and Responsibilities**:

- Receiving inbound calls along with other front of house staff.
- To contact every client that enquires about rental properties through our CRM system.
- Make a minimum of 150 outbound calls per day.
- Complete viewing registers for the rental agents every day with the details of the clients that have confirmed they will be attending.
- Keep track if the client attended the viewing or not by following up with the rental agent the next day. If the client did not attend the viewing, contact the client, find out why and reschedule.
- Keep detailed notes on the internal CRM system.
- Attend to inbound rental viewing queries.
- Assistance with ad-hoc duties when and if required.

  • Customer Care Representative

    2 days ago

    Cape Town, South Africa Conquerors Marketing Full time

    **Customer Care Representative**: **Location: Cape Town, South Africa**: **Requirements**: - Excellent communication skills - Strong problem-solving abilities - Previous customer service experience - Proficiency in Microsoft Office suite - Ability to work effectively in a team environment **Responsibilities**: - Respond to customer inquiries - Provide...

  • Customer Care

    3 days ago

    Cape Town, Western Cape, South Africa Prestige Cosmetics Group Full time R250 000 - R500 000 per year

    JOB PURPOSE: To manage and lead the multi-channel customer care team to deliver an exceptional customer experience and create advocates of ARC out of all customer contacts. To ensure ecommerce fulfilment operations and aftercare meet all required SLAs.JOB OBJECTIVES:Customer Operations:To manage all incoming customer communications of enquires and complaints...

  • Customer Service Representative

    1 week ago

    Cape Town, South Africa TTEC Full time

    Customer Service Representative-044LT **Description**: Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a **Customer Service Representative** working on site in Cape Town, South Africa, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an...

  • Customer Service Representative

    2 days ago

    Cape Town, South Africa TTEC Full time

    Customer Service Representative-048G3 **Description**: Your potential has a place here with TTEC's award-winning employment experience.. As a **Customer Service Representative** working on site in Cape Town, South Africa, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment...

  • Customer Service Representative

    1 week ago

    Cape Town, Western Cape, South Africa TTEC Full time R120 000 - R240 000 per year

    Customer Service Representative-048G3DescriptionYour potential has a place here with TTEC's award-winning employment experience.. As a Customer Service Representative working on site in Cape Town, South Africa, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and...

  • Executive-Customer Care Voice-Inbound

    19 hours ago

    Cape Town, South Africa EXL Full time

    Executive-Customer Care Voice-Inbound Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast‑paced contact centre environment. Your role involves processing billing transactions, addressing inquiries and providing technical support with professionalism and precision. With strong...

  • Executive-Customer Care Voice-Inbound

    3 weeks ago

    Cape Town, South Africa EXL Full time

    Executive-Customer Care Voice-Inbound EXL Cape Town, Western Cape, South Africa. We are looking for a Customer Service Representative to join our dynamic team as the frontline contact for policyholders in a fast‑paced contact center environment. Your role involves processing billing transactions, addressing inquiries, and providing technical support with...

  • Executive-Customer Care Voice-Inbound

    4 weeks ago

    Cape Town, South Africa EXL Full time

    Executive-Customer Care Voice-Inbound Location: EXL Cape Town, Western Cape, South Africa Seniority level: Entry level Employment type: Full-time Job function: Other Industries: Business Consulting and Services Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast‑paced contact center...

  • Executive-Customer Care Voice-Inbound

    2 weeks ago

    Cape Town, South Africa EXL Full time

    EXL Cape Town, Western Cape, South Africa Executive-Customer Care Voice-Inbound Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing billing transactions, addressing inquiries, and providing technical support with...

  • Coordinator-Customer Care Voice-Inbound

    19 hours ago

    Cape Town, South Africa EXL Full time

    EXL, Cape Town, Western Cape, South Africa Coordinator-Customer Care Voice-Inbound Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. With strong communication and organizational skills, you'll deliver exceptional service experiences while...