Risk Control Manager

Tasks

About Us:
Since the invention of the truck over 125 years ago, Daimler Truck AG has been a pioneer in the commercial vehicle sector and is today one of the world’s largest commercial vehicle manufacturers. Established in South Africa over 60 years ago, Daimler Truck Southern Africa Ltd together with its subsidiaries Daimler Truck Financial Services South Africa (Pty) Ltd and Sandown Motor Holdings (Pty) Ltd provides an optimal experience for our esteemed customers based on a comprehensive products and services portfolio. The Group’s success is based on its leading brands inclusive of Mercedes-Benz Trucks, Mercedes-Benz Buses, and FUSO Trucks in addition to offering parts and services for Freightliner and Western Star Trucks. Its product range is backed by its market-leading value-added services in Fleetboard, TruckStore, Truck Training, and Financial Services. With a Southern African footprint that includes South Africa, Namibia, Lesotho, Botswana, Eswatini, Malawi, Mozambique, Zimbabwe, and Zambia, the company is headquartered in Pretoria, the capital city of South Africa, and all its products are assembled locally in its East London production plant.

Job Overview:
To identify, assess, mitigate and monitor risks to protect the organization and enhance its resilience. To implement principles and standards to adequately protect employees, suppliers, customers, visitors, company assets, operational infrastructure, capital goods, know-how and value-adding processes from injury, damage or loss as well as unwanted interference and disturbance. To mitigate risks associated with vehicle crime as it relates to company vehicles - to try and prevent DTSA and DTFS vehicles from receiving grey imports, cloned and duplicated vehicles. To work closely with relevant stakeholders and law enforcement to recover stolen vehicles, both local and cross border based on the territories we operate in.

Key Duties and Responsibilities:

- Security Management and Operational Alignment

Develop and implement security policies, procedures, and systems based on DTAG Corporate Security Guidelines and any applicable local legislation. Oversee access control, surveillance, and security operations across the DTSA Pretoria Campus. Conduct regular audits and inspections of security infrastructure and protocols. Identify and assess operational risks as it relates to security management and overall property management. Manage and maintain incident response and reporting.
- Site Security Investigations

Lead investigations into security breaches, incidents, or misconduct as it relates to site security. Prepare detailed reports and documentation of findings and actions taken. Present risk and security reports to senior management and key stakeholders including DTAG Corporate Security. Support DTSA Human Resources with employee investigations on request and/or where applicable.
- Contract & Supplier Management

Manage the relationship with the appointed external security services supplier, ensuring timely delivery of agreed upon products and services. Negotiate future RFQ's and contracts in collaboration with Procurement. Monitor supplier performance to ensure quality and compliance with company guidelines. Collaborate with security relevant suppliers to ensure smooth coordination of security services, such as alarm monitoring, CCTV maintenance, and access control systems. Address and resolve any supplier-related issues, ensuring continuous improvement in service quality.
- Vehicle Authentication, Crime & Investigations

Verifying the authenticity of DTSA Trucks and Buses (both new and used) in collaboration with local law enforcement where applicable. Key activities include: Authenticating DTSA vehicles, reviewing various documentation requests (Manufacturing Certificates, Manufacturing Letters & Certificates of Conformity), Reviewing requests for processing changes (Engine, Data updates), Managing vehicle status updates (Marking as stolen), Reviewing vehicle key analysis requests, overseeing vehicle and parts scrapping procedures - split between 'with' or 'without' value and Coordinating MIB release requests.
- Crisis Management Co-ordination

Develop and implement plans to prepare for, respond to, and recover from emergencies, ensuring effective communication, coordination, and continuity of operations. Lead crisis response efforts, conduct training, and continuously improve procedures based on risk assessments and post incident evaluations.
- Compliance
- Adhere to all relevant company policies & procedures including the compliance policy when dealing with suppliers/customers in line with the Integrity code, our Daimler Truck Declaration of Principles for Social Responsibility & Human Rights and our Code of Conduct.