Senior Broker

2 weeks ago

Somerset West, South Africa Staff Solutions Full time

Our client in the retail sector is looking for two Senior Brokers to join their team based in Somerset West.

**Duties**:

- Prospecting for new business from new clients and mining the stores database.
- Educating prospective clients on the value proposition of owning physical gold.
- Transacting a sales using the Company's sales processes and system.
- Promoting new launches with existing and potential clients.
- Ensuring that clients needs are properly diagnosed and ensuring that the client understands why they are buying gold coins.
- Attending to client enquiries and providing clients with feedback on deliveries and payments as necessary.
- Greeting clients and making them feel comfortable.
- Following the company's processes properly to ensure that the client has a great experience.
- Opening and closing the store.
- Cleaning the store.
- Merchandising i.e. putting the product out and packing it away.
- Stock control - two stock takes a day.
- Following the Company's policies, procedures, rules and regulations.
- Safeguarding the Company's property and keys to the store.
- Being vigilant and attentive to security risks such as fraud..
- Adhering to the Company's Policies, procedures, standards, rules and regulations governing FICA, OHS, Second-Hand Goods Act, CPA.
- Must be able to work within a team and fit in.
- Solve conflict effectively if necessary.

**Requirements**:

- Must have a strong track record in sales, particularly demonstrating networking and prospecting capabilities.
- Must be well presented, well spoken and likeable.
- Must be able to build and maintain positive client and team member relationships.
- Must be trustworthy and reliable.
- Must be willing and able to following Company policies, procedures, rules and regulations.
- Must be consistent in efforts.
- Must be healthy, sober and energetic.
- Must enjoy learning i.e. learning about clients, products, the economy, news and gold.
- Must have some ambition - career opportunities exist to be a manager. Only strong sale performers are appointed as managers as they have to lead by example.
- Must be happy to work shifts, which staff appreciate. It gives them flexibility in the day.
- Must be prepared to work every second weekend.
- Entrepreneurial background or mindset will be advantageous.
- Must want to earn well.

For more information please contact:
**Kaylin Bekker

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