Strategic Relations and Data Supplier Services Manager

1 week ago

Centurion, South Africa IQVIA Full time

Centurion, South Africa | Full time | Hybrid | R1508794

IQVIA South Africa has an exciting opportunity available for a Strategic Relationship Manager in the data supply team. The Manager will beresponsible for maintaining and enhancing relationships with assigned data supplier accounts such as wholesalers, hospital groups, Pharmacy groups etc.

The individual will manage relationships with various suppliers to deliver agreed upon data. Ensures supplier data quality meets standards and established expectations and consults with suppliers to provide and sell-back insights gained from supplied content.

Essential Functions
- Typically interfaces with the executive level at existing and prospective data suppliers to engage decision makers and discuss their business needs to develop the appropriate solutions.
- Utilizes existing and potentially new, sales, prescription, and patient data within assigned and new accounts to achieve assigned supplier contract goals.
- Delivers business solutions through IQVIA products and services to offset traditional panel costs.
- Anticipates clients’ needs and, in collaboration with supplier management, business development staff, develops and presents proposed solutions to client's complex business issues.
- Identifies and leads the pursuit of the targeted new business and contract expansion opportunities within assigned supplier(s).
- Leads negotiations in renewing multi-year contract(s) within assigned supplier accounts.
- Represents the company to the client and the client to the company.
- Monitors client satisfaction with contracted deliverables and works with directors within the function to achieve and maintain a high level of customer satisfaction.
- Effectively manages renewals and information allowances.
- As required, may participate in contract renewal efforts on large multi-year contracts.
- May act as advisor on marketing, market research, sales management, industry issues, trends and IQVIA product and consulting capabilities.

**Qualifications**:

- Bachelor's Degree Required
- Five (5) years directly related experience within pharmaceutical market, logístical supply chain environment and consumer health environment.
- Strong customer account management and servicing, communication and listening, organizational, analytical/problem solving, negotiating, and account development & planning/presentation skills.
- Ability to manage multiple priorities.
- Strong business knowledge.
- Market research method/practice knowledge.
- Expertise and creativity to solve problems.
- Able to lead teams in an effective way.

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