Business Process Analysis

JOBNUMBER

**iOCO03359**
- CONTRACT TYPE

**Permanent**
- CONTRACT TYPE:
**Hybrid**

**The Role**:
Our Client is looking for a** Business Process Analysis **to join our team. You'll be responsible for facilitating and defining business requirements and ensuring translation into effective business solutions. Collaborate with teams to identify bottlenecks, optimize workflows, and implement cutting-edge solutions.

If you're passionate about bridging the gap between technology and business for seamless innovation, this role is your next step toward making a significant impact

**Skills and Experience**:
**What you’ll do**:
**Develop a Business Analysis Approach in project execution or investigation**
- Understand project context to determine applicable BPA approach.

**Lead the definition and review of business processes**
- Understand current business processes and define future business processes
- Document future business process/es.

**Facilitate Business requirements workshops or sessions to elicit and define system requirements**
- Plan and execute business requirements elicitation sessions/workshops.
- Develop Business Requirement Specifications.

**Participate in solution design workshops**
- Develop Functional Requirement Specifications.
- Provide input to System Requirement Specification and other Technical oriented documents.

**Contribute in development of testing and training materials**
- Document test scenarios and review test cases.
- Assist testing capability in ensuring that new system meet requirements.
- Coordinate and lead User Acceptance Testing (UAT).

**Your expertise**:

- Relevant 3 year Information Technology or business-related qualification
- 3 - 5 years Business/Process Analysis experience, preferably across multiple disciplines/domains
- Working knowledge of relevant methodology and tools e.g. Process modelling tools, project management methodologies (Waterfall, Agile etc.

**Other**:
**Additional criteria**:

- Proven experience in leading solution design workshops.
- Expert knowledge in delivering typical Business Analysis Artefacts.
- Faculty Training Institute Business Analysis qualification advantageous.
- General understanding of Retail Merchandising and / or Supply Chain & Logistics will be advantageous.
- Experience of Agile methodologies and frameworks including Scrum and Kanban and of the Business Analyst role within agile frameworks.
- Experience in ERP (Enterprise Resource Planning) implementation(s) will be advantageous.
- Proven experience of stakeholder relationship management and influencing skills, demonstrating success in facilitating collaboration, influencing, communicating and negotiating at all levels.
- Expertise and extensive experience in process modelling, gap analysis and requirements engineering with the delivery of appropriate artefacts to progress development and achieve business objectives
- The ability to interact and work collaboratively within a team as well as the ability to run with a piece of work autonomously where required.
- Synthesises data from different sources to identify trends.
- Presents problem analysis and a recommended solution rather than just identifying and describing the problem itself.
- Demonstrates a results-oriented mindset in planning and implementing activities/projects.
- Anticipates potential obstacles and their impact on the accomplishment of goals and timelines and propose/ take corrective action where required.
- Listens attentively and checks understanding of the message being received.
- Prepares written reports and briefs and communicates ideas clearly.
- Speaks fluently in team meetings when presenting information.
- Convinces others by identifying benefits for all; looks for ways to increase the value of the partnership for all parties.
- Genuinely cultivates personal bonds with colleagues in order to enhance performance throughout the organisation.
- Adjusts to work effectively within new work structures, processes, requirements, or cultures.
- Anticipates change and continuously remains prepared for change.

**Other information applicable to the opportunity**:

- Permanent Position
- Location**: Cape Town
- Work environment**:Hybrid - 4 days in office and 1 day (Friday) at home