Store Risk Manager Mr Price

2 days ago

Pietermaritzburg, South Africa Mr Price Group Full time

**Purpose**

To ensure that your store is risk and admin compliant. You will work collaboratively with the Area and Store Manager to drive continuous business improvement in order to enhance our customers’ experience and maximize profitability. You will oversee the admin side, mobile POS, DayForce as part of your daily responsibilities.

**Key Responsibilities**
- **Risk Management**:

- Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.
- **Sales Growth & Profitability**:

- Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Identify and propose new opportunities to increase sales and brand awareness. This may include: in-store marketing, competitor shopping, partnering/participating in local events and driving new accounts/memberships per targets (if applicable).
- ** Customer Experience Management**:

- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.
- **Leadership & Development**:

- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.

**Requirements**:

- **Education**:

- Grade: 12/NQF 4.
- **Experience**:

- 3 Years' Experience in Retail Management.
- **Knowledge/ Skills**:

- Understanding of Sales & Service Management.
- Budgeting Skills.
- Computer Literate.
- Good Communication Skills
- Understanding of Retail Trade.
- Understanding of Brand, Customer & Product.

**About Us**

The People’s Value Champion | Cash-Based | Omni-Channel | Fashion-Value Retailer.

The Mr Price Group retails in more than 1400 stores in sub-Saharan Africa and parts of Africa through our 8-trading divisions Mr Price, Mr Price Home, Mr Price Sport, Mr Price Money, MILADYS, sheet street, Power Fashion & Yuppiechef.

Mr Price Group is an equal opportunity employer and is committed to Employment Equity.

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