Personal Assistant

2 days ago

Midrand, South Africa Fidelity Services Group Full time

Job Purpose:
A professional multi-tasker with high attention to detail is required to support senior business leaders. Primary responsibilities include diary management, travel arrangements and confidential administration. In addition to this; the ability to manage internal and external customers is a key requirement in this role. The incumbent will assist local operations as an office administrator.

Minimum Preference Experience:

- 3+ years in an Assistant capacity to Executive/Senior Management
- Office Management experience advantageous
- Advanced Microsoft Office knowledge/experience - experience compiling EXCO reports and packs

**Essential Job Responsibilities**

Major Responsibilities
- Assisting leadership to resolve escalated customer complaints and providing feedback to customer and internal departments on resolution requirements, following through to completion
- Diary management, including arranging and coordinating meetings
- Preparing reports and correspondence
- Processing mail, screening calls and answering enquiries
- Attending meetings and minute-taking
- Transcribing dictation of documents
- Maintaining confidential files and documents- Booking attendance at events, conferences and seminars as required
- Arranges corporate travel and meetings by developing itineraries and agendas; scheduling flights; booking other transportation; arranging hotels and meeting accommodations
- **
(only to be added to PA for Inland and Coastal GM PA’s) -** Administratively assist local operations as an office administrator, completing functions such as:

- completing requisitions and capex’es
- consumables monitoring and ordering
- Receipting of mail and ensuring mail is directed to appropriate parties
- Assist staff to complete vendor forms for potential and existing customers
- Manage the local cellular account in conjunction with the central office
- Coordinate meetings, functions etc held in the region, including the management of local meeting rooms, catering etc
- Accountable for building maintenance and the management of third party building management suppliers. Ensure that generator tests are performed weekly and feedback to IT
- Other ad hoc requirements as may be determined from time to time

**Additional Qualification**

Knowledge / Skills / Competency Type

Qualification

**Skills and behavioral competencies**:

- Delivery-orientated and deadline-driven
- Sensitivity to confidential matters is required
- High emotional intelligence (EQ) required
- Attention to detail
- Professional interpersonal communication (written and verbal)
- Self-Confidence
- Able to function in an unstructured environment
- Build relationships across the business
- Ownership and accountability

**_

**_Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate._

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