Research Manager

4 days ago

Johannesburg, South Africa NielsenIQ Full time

**Purpose of the role**:
**You will...**
- Independently support the management of Brand and Media accounts on behalf of NIQ’s SA&I team, i.e. with the support of the Senior Research Manager act as the internal point of contact and trusted advisor for cross functional teams
- Support the understanding of client strategies, structures and key business questions to build sustainable client relationships and intimacy
- Deliver quality output to ensure retained business
- Understand and execute the value of the SA&I portfolio
- Work with the Business Development teams to meet and exceed client expectations and identify opportunities for upselling and cross-selling.
- Liaise cross-functionally/markets with other NIQ Brand and Media teams, with a focus on a holistic client centric experience
- Be accountable for the full project execution cycle from set-up to final presentation, delivering project excellence, ensuring high NPS from clients
- Keep abreast of market research methodologies, clients’ industry trends, and competitor activities
- Support the team lead with the upskilling of team members
- Positively contribute toward the culture and climate of the SA&I team and wider NIQ organization

**You have...**
- A post graduate qualification
- Minimum 5 years work experience in market research with account management expertise
- Comprehensive knowledge and understanding of market research methods
- Strong client-oriented attitude
- Ability to build and maintain long-term customer relationships
- Able to “actively listen” to clients, identify business opportunities and understand how to provide strategic relevant output
- Strong design and reporting skills
- Willingness to go the extra mile
- Passion, energy and drive, enthusiasm to learn and develop
- Able to work autonomously and establish own priorities and objectives
- Comfortable working across teams, bringing together people from different areas of the business
- Highly organized and can manage multiple priorities simultaneously.
- Software skills/ MS Office, especially PowerPoint

All employees within NIQ are expected to promote the image of the company. This will be done in part by maintaining an efficient and effective working environment. It is expected that employees adhere to any specific deadlines set in respect of company issues relating to professional servicing (internal and external) and objectives.

**Additional Information**:
**Our Benefits**
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)

**About NIQ**

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

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