Commercial Erb Operations Manager

21 hours ago

Midrand, South Africa Fidelity Services Group Full time

**Vacancy**: Commercial ERB Operations Manager

**Region**: Midrand - Commercial

**Reporting to **:GM Banking at FADT Commercial

***
**Overall purpose of the job**:
Holistically support to Commercial Teams in all finance and administrative requirements.

**Duties & Responsibilities**:

- Knowledge of a variety of alarm panels, access control and CCTV products.
- Administration of stock
- Liaising daily with various departments to attain the necessary status on client’s requests
- Communication and feedback to clients on an ongoing basis regarding all requests and/or orders
- Ensuring that correct stock/equipment on job and allocated
- Provide daily, weekly and monthly reports as required.
- Request open order reports from customers
- Follow up with Operations to ensure that supporting information is collected to enable invoicing in the same month as service is provided - within 3 working days of completion of the job.
- Liaise with Subcontractors and supplier regarding outstanding invoices.
- Proactive identification of simplification/automation opportunities
- Participate in various ad-hoc projects where necessary
- Create non stock requisitions
- Participate in various ad-hoc projects where necessary
- Assisting in processing of month end approved journals in SAP.

**Minimum qualifications and experience**:

- Matric
- At least 3 years administration experience within a client-centric environment
- Computer literacy in Microsoft Outlook, Excel Advanced, Word and PowerPoint
- Business Administration experience.
- Technical certifications with electronic intruder detection suppliers - advantageous.

**Skills and Attributes**:

- Customer focus
- Quick thinker
- Problem solver
- Positive attitude
- Drive for results
- Action orientated
- Organising
- Planning
- Time Management
- Excellent communication skills (verbal and written)

**_

**_Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate._

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