General Manager

**Lereko Volvo Trucks Polokwane **currently holds a vacancy for a General Manager.

The purpose of the position is to manage, monitor, and lead branch activities and processes to achieve performance targets, goals, and operational excellence through compliance and customer service delivery.

**Position Overview**:
**Specific Role Responsibilities**:
**Specific Role Responsibilities**:
**The responsibilities of a Dealer Principal include the following tasks**:

- To develop strategies to drive dealership revenue, profitability, and market share in the relevant area.
- To achieve and exceed financial targets as per agreed budget.
- Ensure achievement of profit margins and financial objectives, good cash flow, forecasting, monitoring and controlled availability of vehicle and parts stock a/p projected demand.
- Build and maintain a professional relationship with vehicle manufacturer/s.
- Optimally manage and control the cross-functional areas in the dealership.
- To formulate and implement dealership practices in compliance with corporate governance and legal requirements, MOTUS policies and OEM guidelines.
- To manage assets of a dealership optimally (cash control/flow, liquidity, stock, debtors, creditors, etc.).
- Ensure high standards of quality and workmanship are delivered.
- Maintain and increase market penetration.
- To ensure customer acquisition and retention via customer focused interventions in the dealership.
- To generate enthusiasm and set an appropriate brand example in line with the franchise standards.
- To be informed and up to date regarding competitor intelligence and awareness via proper market analysis.
- Manage stock turnover ratios, stock holding values and sales to meet company objectives.
- Track the performance to measure and improve operational efficiency for the dealership.
- Facility management, ensuring compliance with OHS requirements, CI rules and general housekeeping is well maintained at all times.
- Develop and implement people capacity plans in line with delivery, performance objectives and budget.
- To provide effective leadership and people management in order to attract, develop and retain high-quality and success-orientated dealer staff.
- Create a positive work climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity.

**Qualifications and Experience**:
**Qualifications and Experience**:
Minimum Qualifications and Experience needed:

- (Small branch) 3-5 years relevant experience, of which 1-3 years business operations management experience.
- Qualification in relevant field of study (Diploma or equivalent, NQF5).
- BCom degree or equivalent business degree/diploma NQF6+.
- Recognised Management/ Leadership Diploma or Certificate - desired.
- Computer literate with an intermediate level of comfort with Excel and Outlook.
- A valid, unendorsed drivers’ license.

**Skills and Personal Attributes**:
Minimum requirement:

- Communication: Able to communicate professionally at multiple levels in a professional, diplomatic, polite and rational manner even when under pressure.
- Interpersonal competence; effective at working with people and building relationships.
- Dealership Operations Management
- Financial Management relevant to managing a business.
- Entrepreneurial and commercial thinking.
- Customer Centricity
- Problem-solving and judgement skills
- Deciding and Initiating Action
- Conflict management
- Leadership
- Monitoring and measuring
- Improvement Orientation
- People Management and Development skills
- Persuading and Influence
- Formulating Strategies and Concepts
- Coping with pressures and setbacks
- Analysing

**Personal Attributes**:

- Professional
- Energetic and self-motivated
- Resilient
- Results driven
- Someone who upholds professional ethics, principles and values.
- Must be assertive and mature in outlook.
- Alignment to the brand.