Debt Collector

Are you skilled at recovering outstanding debts? My client has an exciting opportunity for a persistent, yet compassionate **Debt Collector** to join their team

As a **Debt Collector**, your mission is to contact debtors and reclaim the money owed. This role requires a delicate balance of assertiveness and empathy. You’ll play a crucial part in maintaining financial stability while treating individuals with respect.

**Responsibilities**:

- **Processing**:Debtors
- **Account Tracking**: Keep tabs on assigned accounts to identify outstanding debts.
- **Recovery Strategy**: Strategize and execute plans to recover overdue payments promptly.
- **Debtor Communication**: Engage debtors to discuss their payment status.
- **Negotiation**: Work out payoff deadlines or payment plans.
- **Customer Service**: Handle inquiries and complaints professionally.
- **Discrepancy Resolution**: Investigate and resolve any discrepancies.
- **Trust Building**: Establish trust with debtors to prevent future issues.
- **Reporting**: Regularly update account status and maintain accurate databases.
- **Escalation**: Alert superiors when legal action becomes necessary.

**Requirements**:

- **Experience**: Proven track record as a debt collector.
- **Deadline-Driven**: Comfortable working with targets and tight timelines.
- **Legal Knowledge**: Familiarity with relevant legal requirements.
- **Tech-Savvy**: Proficient in MS Office and database management.
- **Communication Skills**: Excellent negotiation and persuasion abilities.
- **Compassion**: Polite and compassionate demeanor without compromising confidence.
- **Education**: High school diploma preferred.