Risk & Contracts Manager

5 days ago

Bellville, South Africa CBRE Excellerate Full time

Position title : RISK & CONTRACTS MANAGER
Position reports to : KEY ACCOUNT MANAGER
Business Unit : FACILITIES MANAGEMENT

**Main purpose / objective of the position**:
To oversee the creation, execution, analysis, management and control of soft services and maintenance contractors across the account, including negotiating terms, monitoring compliance, and mitigating contract risks.

**Decision making authority**:

- Management of services and supplier contracts
- Management of work orders through the CFMS
- Compliance to the OHS Act and other statutory requirements
- Decisions are based on knowledge of theory and systems
- Works within a specific prescribed policies and guidelines

**Experience / Education**:

- A minimum of 7 years’ experience in contracts management, ideally with experience in security and cleaning contracts management
- Bachelor's degree in Business Administration, or another related degree
- Experience in facilities / operations management will be an added advantage

**Skills required**:

- Computer literacy (MS Office)
- Collaboration
- Project Management
- Strong attention to detail
- Basic accounting principles, incl. budgeting
- People management
- Verbal and written communication skills
- Negotiation skills
- Conflict Resolution

**Knowledge required**:

- SLA contract management
- Project Management
- Utilities Management
- Business writing skills and reporting
- Financial / numeracy skills
- Call & query analysis
- Company structure and policies
- Occupational Health and Safety principles

**Competencies required**:

- Customer & quality focus, Methodical, Teamwork and co-operation, Problem solving & decision making, Financial & business acumen, Communication (on higher level); Tolerance for stress, Assertive, Drive and productivity.

**Major drivers of work volume**:

- Contractual Obligations, Work Orders, Grading and complexity of building, Tenant and customer profile, Management complexity & intensity.

**Interface / relationships with**:
Internal: Department Head, Facilities Team, Internal Business Unit Heads
External: Contractors, Landlord, Tenants

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