Customer Care Agent

1 week ago


Centurion, South Africa WNS Global Services Full time

**Company Description**
WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people.Why join us?We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.

Essential
- Min 2-year call Centre experience

Preferred
- Call center experience in motor industry especially in customer care
- Knowledge or understanding of contact center technology and methodologies
- Excellent verbal and written communication skills
- Good excel skills

**Qualifications**
Essential

l
- Matric
- Fluent in English

Preferred
- Contact center qualification
- Computer literacy in order to operate customer related information systems


  • Care Worker

    1 week ago


    Centurion, South Africa National Renal Care Full time

    National Renal Care has grown and evolved into the leading total kidney and disease management organisation in South Africa. NRC cares, not only for its patients but also for society and earth. National Renal Care seeks to recruit an ambitious, talented, goal driven and self-motivated individual to fulfil the role of a Care Worker. The Care Worker will be...


  • Centurion, South Africa CLC Full time

    CLC is seeking a Customer Care Administrator to join our team. Duties include but not limited to: - Logging all complaints on internal system - Investigation and resolution of complaints - Writing professional complaint feedback reports for clients - Providing feedback on root cause of complaints and making suggestions to mitigate future similar complaints...


  • Centurion, South Africa Sydsen Full time

    We are looking for a young and enthusiastic individual to join our team as a **Customer Care Consultant.** **Responsibilities**: - Provide Customer support/services within the customer care centre - Resolve customer enquiries and complaints - Liaise with the dealer network; Dealer Support - Capture, record, and report on new leads as and when they land -...


  • Centurion, South Africa WHM Recruitment Advisors Full time

    A well-established organisation in Centurion is seeking a Customer Care/Complaints Manager to join their team. Salary will be discussed in the interview. **PLEASE NOTE**: **Application Process**: **Qualifications & Experience**: - Must have 3 years plus experience in this industry (medical/frail care) handling client complaints and care - Some...


  • Centurion, South Africa Customer Loyalty Consultants (Pty) Ltd Full time

    **Gauteng**, Centurion** CLC is currently recruiting for a Customer Experience Centre Team Leader. The main purpose for the Customer Experience Centre Team Leader (CECTL) is to operate as a CXA, but also takes on additional responsibility in terms of ensuring the CEC Manager (CECM) can deliver into his/her responsibilities and contribute to the effective...


  • Centurion, South Africa Customer Loyalty Consultants (Pty) Ltd Full time

    **Gauteng**, Centurion** CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success. **Purpose**: To assist the...


  • Centurion, South Africa RIB Software GmbH Full time

    Driven by transformative digital technologies and trends, we are RIB and we’ve made it our purpose to propel the industry forward and make engineering and construction more efficient and sustainable. Built on deep industry expertise and best practice, and with our people at the heart of everything we do, we deliver the world's leading end-to-end lifecycle...


  • Centurion, South Africa People Dimension Full time

    **Introduction** A leading company in the Health and Beauty sector is looking for an experienced Customer Relations Agent to join their dynamic team. **Duties & Responsibilities** - Service Excellence - Provide the required service to clients as per the SOP - Deal with external and internal enquiries, provide feedback and find permanent solutions. These...


  • Centurion, South Africa Health Solutions Full time

    **Introduction** Momentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation and create value through unique insights of how to achieve specific outcomes by...


  • Centurion, South Africa Health Solutions Full time

    **Introduction** - Momentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation and create value through unique insights of how to achieve specific outcomes by...