Fraud Investigator

1 day ago

Johannesburg, South Africa FirstRand Full time

Job Description

To mitigate, detect and prevent fraud in order to minimise losses related to criminal activities
- Adhere to allocated budgets and timely submission of required financial documents
- Minimise losses due to negligence and other fraudulent activities
- Provide FRM information timeously when requested, and utilise FRM resources where required to extract relevant information
- Ensure that the organisation’s positions are achieved on key related issues by ensuring relevant stakeholders are kept up to date on relevant industry issues, at all times, to make correct decisions
- Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SMEs, project managers and senior staff members
- Deliver exceptional service that exceeds customer's expectations through proactive, innovative and appropriate solutions
- Comply with governance in terms of legislative and audit requirements
- Analyse fraud cases and propose ongoing control enhancements
- Manage high number of cases that result in convictions and ensure well investigated cases and comprehensive dockets
- Prioritise and focuses on cases that are likely to yield results by ensuring team links different cases together and uses tools and processes to full advantage to track down fraudsters
- Collect, process, analyse, and preserve evidence in criminal cases
- Keep track of the progress made in investigations by providing accurate input to the monthly CEO report and keeps key stakeholder in the loop with respect to the progress in key investigations and effectively keeps track of arrests and convictions
- Extract and analyse metadata
- Write scripts and analyse data from Teradata
- Build and maintain professional working relationships with all stakeholders displaying excellent abilities to initiate dialogue listen advise influence and negotiate to achieve win win outcomes
- Initiate meetings with key stakeholders to track progress manage expectations and ensure stakeholders requirements are delivered
- Preserve relationships despite airing conflicting views and seeks mutual gains when addressing conflicts
- Anticipate consequences and adapts problem solving based on continual feedback
- Act speedily to resolve problems queries and complaints
- Adapt communication styles to meet the needs of different audiences

Job Details

Application Closing Date

11/06/24

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