Academic & Quality Support Coordinator

Join Our Team at IIE Rosebank College

The Independent Institute of Education, Rosebank College, is part of the ADvTECH Group, Africa's leading private education provider. From our humble beginning in 1909, Rosebank College has grown to a student population of more than 30,000 students nationwide.

As we continue to expand and innovate, we invite passionate professionals to become part of our dynamic team. If you are driven by the desire to make a meaningful difference in students' lives and wish to contribute to an institution that values academic excellence, connection, and student success, we would love to hear from you.

Join us on our journey of shaping futures

**Overall Job Purpose**:
This role primarily involves academic data analysis, sourcing and gathering of information (e.g. also desktop research and support on qualification extensions, etc.), supporting the QA Manager, managing deadlines and compiling evidence and reports; also, providing administrative support to the Dean Academic Support and team.

**Analyze and Interpret Information**
- Tracking and monitoring of student success data/analytics (using SIMS and Kitso).
- Extracting and collating of SIMS student success reports.
- Analysis of Kitso student success data
- Summarise students’ success data/analysis for the Institution as a whole and Faculty and per campus.
- Accurately and timeously capture and track information required by IIE026 and other relevant policies.
- This may include: completion of SITS (Student Intervention Tracker) and ATT (Academic Training Tracker) entries.

**Programme Development and QA Input**
- Ensure documentation and delivery meet quality standards and deadlines
- Provide technical QA guidance during curriculum and programme design
- Conduct pre-submission quality reviews of programme documentation

**Academic Department administration and Support**
- Prepare summary reports on student success.
- Prepare semester and annual student success reports for the Institution.
- Prepare and collate supporting documentation as required by PULSE and Group Internal audits.
- Provide administrative support related to the administering of Student Evaluation of Teaching surveys (SETS), which may include supporting the drive to improve student participation in SETS.
- Generate semester and annual student success presentations.
- Prepare presentations related to academic projects.
- Provide information gathering/research support to the Dean: Academic Support, QA Manager, Digital
- Learning Manager and Dep Dean Teaching & Learning.
- Provide insights on data findings

**Academic Projects/Initiatives and quality assurance administrative support**
- Provide general administrative support to the Dean Academic Support, QA Manager, Digital Learning Manager and Dep Dean Teaching & Learning.
- Provide administrative support for academic projects, this may include: generating summaries, proof-reading documents, collecting and collating feedback from a range of stakeholders, summarising of large volumes of information and creating hardcopy evidence files.
- Administratively support QA processes and evidencing within the allocated Faculty or School.
- Coordinate the implementation and/or oversee the subsequent maintenance of academic projects and initiatives across the Faculty and Schools' academic departments.

**Team support and general**
- Prepare and distribute invitations and manage RSVPs.
- Prepare agendas and relevant documents.
- Manage the allocated budget.
- Co-ordinate all activities on the day of the event.
- Resolve day-to-day challenges experienced by the Academic Support Co-Ordinator team, arrange/facilitate regular team focus group sessions with discussions centering on the challenges experienced with existing academic department processes and systems and propose improvements needed to address these challenges.
- Comply with The Protection of Personal Information Act (POPIA) legislation relevant to the role.
- Source appropriate venues and Organise the required equipment and catering.

**Minimum Educational Requirement**:

- Bachelor’s Degree (NQF Level 7)
- Bachelor Honours Degree (NQF Level 8) (Ideal)

**Minimum Work Requirement**:

- Data Analysis experience 3 Years