Debt Collector

We are looking for a friendly, well presented debt collector / front desk receptionist for Eerste River Body Future.

Job description:

- Obtain payment and negotiate partial payments.
- Manage multiple delinquent accounts for debt collection efforts.
- Keep track of assigned accounts to identify outstanding debts.
- Plan a course of action to recover outstanding payments.
- Negotiate payoff deadlines or payment plans.
- Handle questions or complaints.
- Investigate and resolve discrepancies in payments or accounts.
- Provide world class customer service to all members within the clubs and resolve member queries
- Ensure that reception area is always tidy, clean and neat.
- Regulate and monitor all members accessing and exiting the facility, check that members are up to date on their account.
- Payment processing (credit card, cash)
- Issue receipts
- Handle member queries
- Refer new potential members to sales office
- Maintain walk-in member list for sales department
- Answer the telephone in a friendly efficient manner and transfer to the relevant department
- Capture member details such as photo and access card
- Membership administration

Reception experience a must, fitness club experience advantageous

**Salary**: R4 000 - R4 500 per month

**Job Types**: Full-time, Permanent

**Salary**: From R4,000.00 per month

**Experience**:

- Debt collection: 3 years (required)

Expected Start Date: 2021/11/08