Generator Service Technician

About the Role

This role profile is an abridged version of what the job incumbent is expected to do in an ordinary day. The detail for the full scope of work will be detailed and laid out in the role descriptions and may be delegated to the job incumbent from time to time.

MINIMUM REQUIREMENTS:
N3-6 Engineering Studies (Electrical/Mechanical)

Technical diploma either from a Technical College/Trade School or through an accepted national apprenticeship programme.

Trade Test - Mechanical and Parts

Matric/Grade 12

Valid Code 08 EB/EC Driver’s License

**Experience**:
Minimum 3yrs experience in the Telecommunications Environment is key.

3- 5 yrs. servicing, testing, installing, and troubleshooting industrial diesel generators.

Previous Experience on Gen-Set system (would be advantageous)

**Requirements**:
Additional Requirements

Contextual information:
Technical/Core Training:
Maintenance skills as per SOW

Medicals as per H&S requirements

HIRA (Fire & Fist aid)

Arc and O2 Welding

Effective utilization of diagnostic tools.

Statutory Training:
IMS (Integrated Management System)

Communication and Leadership Skills

IT Training (General MS etc.):
Microsoft Windows

Advance Driving skills

SAP Plant Maintenance Modules

4x4 Advance Driving

Microsoft Word

HIRA (Fire & Fist aid)

Health & Safety Training:
Risk Assessment

Advanced
- medicals First aid level 1 to 3

Incident Investigations

Generator Deployment competency

FMS- Field Management System

Generic / Foundation Competencies:
Personal Competencies:
Result Orientation

Initiative/Proactively

Pays attention to detail

Stress tolerance

Leadership Competencies:
Passionate

Decisiveness

Flexibility

Team Performance Driven

Thinking Competencies:
Customer/Client Focus

Quick Reaction

Self-Driven

Interpersonal Competencies:
Good interpersonal skills

Listening

Teamwork

Detailed Description

The summary of the role is to maintain Vodacom Generator Fleet including:
Broad mechanical and electrical repair and maintenance abilities.

Mechanical/electrical repair and maintenance with mínimal supervision - hands-on exposure to working on power generation products.

Identify safety risks, including completion of any required safety training and the SHE processes.

Effective utilization of diagnostic tools.

KEY PERFORMANCE AREAS:
Completing preventative maintenance and basic repair activities on generators or components at the customer with mínimal direction.

Escalating unresolved issues to more experienced Field Service Technicians and/or Supervisor

Performing preventative maintenance activities as per documented schedules and standards on power generation products in the field.

Completing required documentation, such as service worksheets, prove of work pictures, warranty claims via handwritten forms or business system input screens

Completing training in line with skill and business requirements.

You will be expected to adhere to all our relevant Health, Safety & Environmental policies, procedures and legislation and reports any issues / incidents to their supervisor

Ability to understand the relationships between GenSet components and inform more senior Field Service Technician as to which GenSet component may be causing the performance issue

About the Company

Ziyana Business Consulting and Training is a fully integrated solutions provider dedicated to consistently providing high customer satisfaction by rendering excellent service, and furnishing an enjoyable atmosphere at an acceptable price/ value relationship.

We also maintain a friendly, fair, and creative work environment, which respects diversity, ideas, and hard work. We are 100% black owned and majority black female owned. We are an accredited training provider with Services SETA being our primary SETA. We are affiliated with the SABPP as well as APSO.

Ziyana Business Consulting and Training is a people management solutions provider. Our business is people centered and solutions driven. As a solutions provider, Ziyana Business Consulting and Training goes beyond the call of duty to gain understanding of our client’s strategies, the markets in which they operate in and the skills they need to achieve their business objectives.

We assist organizations develop their employment value proposition (EVP). For SMMEs and organizations that lack HR capacity, we provide a holistic people management solution. For larger organizations, we assist the HR department with specific interventions whilst transferring skills, knowledge and experience, supported where necessary by formal training programmes.