Senior Server Specialist Europcar

Business Unit: Motus Car Rental
Reports to: IT Infrastructure & Operations Senior Manager
Based at/in: Bruma (Zulberg Close), Johannesburg

**Position overall objective**
The purpose of this position is to provide high-level technical advice and support a Microsoft Windows environment through design, implementation and support. The position will act as a specialist for Windows based infrastructure and services.

**Job Outputs**
- Design and architect server infrastructure solutions for enterprise environments (Windows, and hybrid).
- Lead the deployment, configuration, and optimization of physical, virtualized, and cloud servers.
- Oversee Active Directory, DNS, DHCP, Group Policy, and identity management integration across environments.
- Manage high-availability, clustering, and disaster recovery solutions.
- Implement and maintain security controls, patch management, and compliance standards.
- Oversee and optimize virtualization platforms (Hyper-V, VMware).
- Manage cloud-based workloads (Azure, M365) including hybrid integrations.
- Troubleshoot escalated issues, perform root cause analysis, and provide long-term fixes.
- Develop and enforce infrastructure standards, documentation, and change management practices.
- Mentor intermediate/junior engineers and guide cross-functional teams on technical best practices.
- Participate in IT strategy planning and contribute to capacity planning and future-proofing infrastructure.
- Ensure server infrastructure meets SLA, uptime, and performance objectives.
- Provide leadership during incidents and serve as an escalation point for major outages.
- Any other duties as assigned by management

**Minimum Experience**
5 years’ experience in server engineering/administration with enterprise-level systems
Experience in managed services or enterprise IT environments is highly advantageous

**Minimum Qualification**
- Grade 12/ Senior Certificate
- National Diploma in IT; Computer Science or a related discipline

**Minimum Certification**
- A+
- MCSE, MCSA, or Azure Administrator/ Expert
- ITIL Foundations

**Minimum Requirements**
- Valid, unendorsed driver’s license
- Knowledge of IT Infrastructure and operations process
- Implementation and adherence to IT processes and procedures

**Skills & Competencies**
- Expert knowledge of Windows Server (2019/2022/2025) and Linux systems.
- Strong experience with enterprise virtualization platforms (VMware vSphere/Hyper-V).
- Proficiency in cloud platforms (Azure, GCP) and hybrid cloud models.
- Deep understanding of networking protocols and integration with server environments.
- Proven experience with backup, recovery, and business continuity solutions.
- Strong scripting and automation skills (PowerShell).
- Familiarity with monitoring, logging, and SIEM tools (PRTG, Rapid 7).
- Advanced knowledge of cybersecurity practices, server hardening, and compliance frameworks.
- Ability to manage large-scale infrastructure projects end-to-end.
- Strong analytical, troubleshooting, and documentation skills.
- Leadership and mentoring capabilities.

**Competencies**
- Interpersonal skills
- Communication skills (including effective telephone skills)
- IT Knowledge
- IT Systems
- Client focus
- Attention to Detail
- Team player
- Business Understanding
- Problem Solving and Troubleshooting skills
- Work under pressure
- Multi-tasking and organizational skills
- Conflict management
- Team leadership

**Personal Attributes**
- Flexible, self-motivated, trustworthy and highly responsible and reliable.
- Honesty and integrity in all business dealings.
- Innovative, decisive and disciplined.
- Committed
- Professional
- Resilient