Tables Pit Boss

Company Description

Peermont prides itself on offering our guests exceptional customer service and value for money. We always strive to employ and develop individuals that share our values of Respect and Humility, Integrity, Collaboration and Accountability.

As part of this we endeavour to provide opportunities to our employees to develop their careers within the Peermont Group and are therefore proud to offer another career development opportunity for the position mentioned above.

Reporting to the Customer Support Specialist: On-line Sports Betting, this position is responsible for providing telephonic support services to players.

**Job Description**:
1. To supervise the entire Tables gaming floor.

2. To maintain excellent customer relations by effective dealings with players’ needs in line
with Company interests.

3. To ensure players’ results information is constantly reported.

4. To ensure security and compliance of Tables in accordance with Gaming Board Rules
and Regulations as well as Company procedures.

5. To monitor the pit on a constant basis and take corrective action when needed.

6. To liaise between Tables Staff, Tables Management and Surveillance/Security with
regards to players’ disputes.

**Qualifications**:
1. Matric

2. Previous management experience will be an advantage.

3. 8 years gaming experience in Tables.

4. High standard of customer and inter-personal skills.

5. Required to work in a smoking environment.

6. Shift work is an operational requirement.

Additional Information
- Excellent communication skills;
- Strong customer service orientation;
- High level of integrity and confidentiality;
- Must be able to work shifts;