Client General Manager

11 hours ago


Bryanston, South Africa Tourvest Travel Services Full time

The incumbent is responsible for managing a portfolio of global clients. The key focus areas being multi-level client relationships, understanding the global contract per client and aligning to the contract in order to achieve a strategic, value added service delivery towards each global client. The CGM needs to have a relationship with both the global key contacts as well as the local client where permitted. There is a requirement for an understanding of the various online booking tools in order to support the client with their technology of choice.

**VALUE ADDED PROPOSITIONS**
- The CGM needs to build and maintain multilevel relationships within the client (this includes levels such as PA’s and travel bookers, CEO and CFO, procurement heads and travel decision makers) as well as with the global key contacts.
- Explore opportunities for organic growth within client base
- Business Acumen
- Where applicable deliver monthly MI reports
- Identify additional revenue opportunities per client
- Understand financial viability per client (cost per transaction, profit performance)
- Understand client fee model per client ( includes annual fee negotiations and increases)
- Understand contract per client and align to the contract in order for service delivery and value adds delivery to match the contract terms
- Client Master Plan - Completed and updated quarterly for every client
- Client Travel Data (Reviews) / strategic value contribution
- All reviews / dashboards presented timeously to local client contact,

**TECHNOLOGY**
- Understand all online booking tools implemented within global client base. A full understanding of the technology is required in order to assist the clients with day to day queries, ad-hoc training and structural changes as and when required

**EDUCATIONAL REQUIREMENTS**
- Matric
- Degree / Diploma in Business Management
- Or studying towards Degree in Business Management

**EXPERIENCE IN YEARS**
- 4-5 Years in a similar role

**KNOWLEDGE**
- Microsoft proficiency (word, power point, excel)
- Online booking tool technology
- Sound financial knowledge in order to negotiate client fee models and understand margin per client at all times.
- Ability to read and understand client MI reports and convert into presentable review
- Sales and relationship building capability
- Presentation skills and public speaking
- Supplier interactions and negotiations
- Continued Business consulting in selling technology solutions
- Client reviews and workshops
- Business communication skills

**Job Type**: Permanent

Application Deadline: 2025/01/15
Expected Start Date: 2025/02/01



  • Bryanston, South Africa MGI for Client Full time

    **Marketing Manager: Residential Property** Bryanston Negotiable around R600K **Key Requirements** - Minimum three years marketing exp in property industry - Experience in **High-End Residential Sales**: - Thorough knowledge of **Johannesburg Northern and/or Pretoria Suburbs Market**: - Strong experience with Internet and Social Media marketing - Highly...


  • Bryanston, South Africa MGI for Client Full time

    **Development Manager: Up and Coming/Junior** R650 000 negotiable **Bryanston** **Does winning new business get your adrenaline pumping?** **Are you passionate about Industrial Development?** **Are you Entrepreneur Material?** Our client, a South African based organisation provides a fully integrated property development and management service in the...


  • Bryanston, South Africa CP Personnel Full time

    General Manager/Restaurant Manager Location: Bryanston **Salary**: R30,000 - R35,000 + perks and growth opportunity **Salary**: R30,000.00 - R35,000.00 per month Ability to commute/relocate: - Bryanston, Gauteng: Reliably commute or planning to relocate before starting work (required) **Experience**: - Restaurant management: 1 year (preferred)


  • Bryanston, South Africa RJPersonnel Full time

    3years - Work with other departments to coordinate job descriptions - Identify staff for leadership training - Shortlist recruitment companies and liaise any interviews - Order stationary if needed - Manage directors diaries when needed - Arrange office events - Welcome new staff and assist with onboarding and induction **Qualifications and Experience**: -...


  • Bryanston, Gauteng, South Africa Smack Pizza Co Full time

    We are a dynamic growing quick-service restaurant within the Pizza space. You will need to perform the following;Effective management of staff, creating a positive work environmentCreate a positive customer experience every day, all the time – mitigate customer complaints and or respond with empathy, efficiently and effectively and increase customer...

  • Marketing Manager

    2 weeks ago


    Bryanston, South Africa INTERCONNECT SYSTEMS Full time

    JOB PURPOSE: To contribute to the organisation’s goals of growth and true client value add by providing brand, marketing and communication management. KEY RESPONSIBILITIES AND ACCOUNTABILITY: - Implement, and maintain an integrated corporate brand, marketing, and communications strategy for all stakeholders. - Responsible for all internal and external...

  • Account Manager

    2 weeks ago


    Bryanston, South Africa Featherway Recruiting Full time

    CORPORATE ACCOUNTS MANAGER FINANCIAL - New Scheme Implementations - Assist with Member Data and Benefit Summaries for New Business Quotations. - Check and submit installation documents to underwriters/administrators on time. - Monitor and manage the installation process within provider SLA. - Provide employer with detailed breakdown of costs and...

  • Legal Manager

    2 weeks ago


    Bryanston, South Africa INTERCONNECT SYSTEMS Full time

    ASI Financial Services, a leading Level 1 BBBEE Intermediary in the Financial Services Industry, has a position available for a Legal Manager. The Legal Manager will form part of greater Business Enablement Department and will report to the Chief Business Enablement Officer but will also have a direct reporting line to the Chief Visionary Officer. You will...

  • Affiliate Manager

    11 hours ago


    Bryanston, South Africa TechBiz Global GmbH Full time

    At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking an **Affiliate Manager** to join one of our **clients**' teams. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you. **Key Responsibilities** - Manage, maintain and grow...


  • Bryanston, South Africa Telecommunications Company Full time

    The Client Relations Liaison role centers on driving sales through generating new business, identifying add-on opportunities within the existing and prospective client base, and managing leads from referrals while supporting the sales team. **Duties**: - Logging calls (Service/ Toner/ Etc) - Assisting clients with queries - General Office Duties (Scanning,...