Centre Manager

Centre Manager
Job grade: D1

Job Purpose

Responsible for the overall management and maintenance of the centre to provide long-term profitability, sustainable growth and maximize returns.

Role Location

Key West

Reporting lines

The position, currently, has the following direct reports:
1. Property Administrator
2. Operations Manager
3. Receptionist (including court space)

Indirect / dotted line reporting

1. Facility Manager
2. Marketing external Company
3. Financial Accountant
4. Credit controller
5. Handypersons

Budget Responsibility
- Monitor, and control income and expenditure according to business plan objectives.
- Formulate annual budget, calculate trading densities, ratio analysis and craft own Key Performance Indicators.

Duties and responsibilities
- Lease negotiations with new and existing tenants, prepare leasing proposals.
- Prepare Feasibilities and spend to be conducted in conjunction with Portfolio Manager.
- Supervision of collection of rental and collection of arrear rental, negotiations regarding financial arrangements with tenants and liaison with attorneys when required.
- Responsible for the development of Marketing strategies in conjunction with Marketing professionals.
- Prepare management packs and the reporting thereof.
- Other responsibilities will involve but not be limited to the management of external contractors, appropriate relationship building with tenants, all staff management functions and implementation of preventative maintenance plan (operational).
- Calculate turnover rental
- Quarterly MSCI submissions

Experience
- Five Years of Centre Management experience
- Appropriate people management experience is essential.
- Sound Financial and Marketing experience.

**Qualifications**:

- A Bachelor’s degree or equivalent.
- Shopping Centre Management certification would be an added advantage.

Competencies
- Excellent verbal and written communication skills.
- Well-developed interpersonal skills.
- Ability to deliver on time and within budget.
- Strong organizational abilities, accuracy, and attention to detail.
- Strong negotiating / leasing skills.
- Understanding of financial statements, budgeting, and variance reporting.
- Knowledge and understanding of merchandising principles.
- Sound technical and operations knowledge and understanding.

Personal Attributes
- Professional team player.
- Intelligent self-starter who shows initiative.
- Flexible and adaptable with an ability to multi-task.
- Hard worker who works well under pressure and is deadline focused and results driven.
- Assertive, tenacious and results driven.
- Exceptional working relationship builder at all levels, with a consultative approach.
- Able to take personal criticism and thrive in an environment that frequently questions and challenges.