Senior Catering Manager

2 weeks ago

Durban, South Africa Tsebo Group Full time

**About Us**:
We are currently looking for a Senior Catering Manager to be responsible for monitoring the quality of the food, and service and making sure that the unit performs well.

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients **reduced costs, risk, and complexities** together with **increased quality, efficiency, and productivity**. We specialise in **Catering**, **Facilities Management**, **Cleaning and Hygiene**, **Pest Control**, **Protection**, **Energy**, **Procurement**, **Workspace Design**, **Engineering, Remote Camps**, and more. **Developing our people **- the heart of Tsebo - is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our client’s needs. **DOWNLOAD OUR ONE-PAGER** to find out more about who we are in a nutshell.

**Duties & Responsibilities**:

- Take full responsibility and management of this contract
- Setting and management of service delivery standards
- Lead, motivate, train and develop a team of staff
- Implement and maintain operational controls in line/within budgetary requirements
- Ensure quality of food preparation, presentation and service is up to Fedics Food Service Catering standards by meeting all quality / star grading standards in all areas of responsibility as per grading checklist
- Proactively manage the Q-pro & OSHACT compliance of this unit
- Ensure that tills and cash ups are running smoothly
- Ensure all Fedics Food Service Catering Solution policies and procedures are complied with
- Daily HR and IR issues (including training, development & performance management)
- Analyse and pre-empt client needs and possible complaints
- Take responsibility for all functions by organising, preparing & co-ordinating.
- Management of all administration, finances, debtors, budgets, etc.
- Process Fedics Food service Catering Solution paperwork and compile & understand weekly & monthly P & L
- Relationship building with the client and customers on a daily basis (essential)
- Must be able to work long hours and over weekends should there be a need
- Stay abreast of latest food trends and best practices
- Ensure smooth running of the Biometrics system
- Ensure that Staff vacancies are filled timeously
- May be required to assist with any other duties that may be outside scope of responsibility

**Skills and Competencies**:

- Strong judgement and problem-solving skills
- Strong interpersonal and communicative skills (verbal and written)
- Flexibility with regards to working hours
- Excellent people skills
- Attention to detail
- Client service orientated
- Business Management principles
- Fully computer literate
- Excellent food /Chef skills and background

**Qualifications**:

- Relevant tertiary qualification and/or equivalent level of competence, an advantage
- 1-2 years previous experience
- Valid driver’s license

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