Software Junior Helpdesk Assistant

2 weeks ago


Johannesburg, South Africa AGC Recruitment Full time

Software Junior Helpdesk Assistant - Law Firm - Sandton

Our client, a prominent law firm based in Sandton, has a vacancy in their I.T Department for a **Software Junior Helpdesk Assistant**

**Key areas of responsibility include**:

- Assigning helpdesk requests to IT members
- Setting up meeting requests and assigning them to the technicians
- Provide basic software support where proficiency allows
- Assisting with daily administrative tasks ie: BBBEE administration
- Dealing with supplier collections and deliveries
- Ordering and keeping track of consumables such as USB Drives, CD’s, printer cartridges, Dictaphones, transaction sets, ect.

**Requirements**:

- 1-2 years work in IT, admin or secretarial environment
- Training skills will be an advantage
- IT Skills at least on a basic level required (further training will be provided)
- Basic understanding of Microsoft Office Suite (Word and Outlook)

**Competencies**:

- Friendly and helpful attitude
- Good interpersonal skills and ability to work well with others
- Proficient in English
- Strong Communication and listening skills
- Ability to problem solve
- Present a calm, courteous and professional manner at all times
- Desire to learn new IT Software support skills and to extend knowledge

A market related salary is offered.

**_
Brought to You by AGC Recruitment_


  • Helpdesk Technician

    2 weeks ago


    Johannesburg, Gauteng, South Africa RPO Recruitment Full time

    Description RPO Recruitment is currently seeking a Helpdesk Technician to join our client's team in Johannesburg. As a Helpdesk Technician, you will be responsible for providing technical support and assistance to end-users, resolving IT issues, and escalating problems when necessary. This is a great opportunity to contribute to the smooth operation of the...

  • IT HelpDesk

    3 weeks ago


    Johannesburg, South Africa Company Full time

    We're looking for an IT Helpdesk! We're seeking a highly motivated, service-minded Technical Support Specialist to join our IT team. The Technical Support Specialist will be the first point of contact for users requiring assistance with hardware, software, network, and other IT service issues. This role is crucial to ensuring our employees' productivity by...


  • Johannesburg, South Africa Nudle Pty Ltd Full time

    Nudle XR is looking for enthusiastic **Helpdesk Support Analysts** to be the first point of contact for clients and staff needing technical support. You’ll be helping users troubleshoot issues with our AR/VR platforms and educational tools, ensuring smooth experiences for both teachers and learners. If you enjoy solving problems and supporting people, this...

  • Helpdesk Manager

    4 days ago


    Johannesburg, South Africa Innovate IT Africa Full time

    **Innovate IT Africa - Helpdesk Manager** **Summary** As a Helpdesk manager, you should have a solid technical background combined with customer service experience. A problem-solving attitude with an ability to motivate your team to achieve specific goals are essential skills to perform well in this position. Ultimately, you should be able to ensure high...

  • Helpdesk Operator

    2 weeks ago


    Johannesburg, South Africa Tsebo Group Full time

    **About Us**: Tsebo Facilities Solution is looking for Helpdesk Operator: To provide a professional Helpdesk service by providing value added customer service to Facilities users and focusing on customer needs, thereby ensuring customer satisfaction. To ensure service delivery is aligned to the output specifications pertained in the PPP Agreement Standby...


  • Johannesburg, South Africa Iris Software Full time

    The Africa Assurance Innovation and Digital team is seeking a Senior Software Developer – Assistant Manager, capable of driving impactful digital and innovative solutions for the Assurance business. This leadership role requires advanced proficiency in smart technologies, including Robotic Process Automation (RPA), Machine Learning (ML), Artificial...

  • Helpdesk Supervisor

    4 days ago


    Johannesburg, South Africa Tsebo Group Full time

    **About Us**: Tsebo Facilities Solution is looking for a Helpdesk Supervisor who will be responsible to support the Helpdesk Manager and provide supervisory direction and strategic planning with regard to the technical interface of the Helpdesk ensuring it is up to date, effective and utilized correctly to assist in providing value added customer service to...


  • Johannesburg, South Africa Axiom Full time

    To be a knowledgeable, fast, and friendly resource for our customers. - To ensure our software products are successfully used, and our technical support and training exceed customer expectations. **Essential Duties and Responsibilities**: - Ensuring Customer Support is knowledgeable, fast, friendly, and closing tech support cycles swiftly resulting in very...


  • Johannesburg, South Africa CBRE Excellerate Full time

    IT Helpdesk First Line Support **Who we are** We are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory & transaction services, project management. We support predominantly...


  • Johannesburg, South Africa Iris Software Full time

    Job Description Manager Software Engineering Job Rank : Manager Location : Johannesburg, Gauteng Responsibilities The Africa Assurance Innovation and Digital team is looking to hire a skilled Manager Software Engineering to build tailored digital and innovative solutions for our Assurance business. These solutions are designed to monitor and facilitate...