Insurance Consultant

2 weeks ago

Johannesburg, South Africa Sanlam Full time

**What will you do?**
- Santam Operations, **Commercial Contact Centre** have career opportunities available for **Insurance Consultants** base in Johannesburg(**Hill On Empire, Parktown**). The insurance consultant role is focused on providing an end-to-end service and support to brokers.

**What does Insurance Consultant do?**
- This role is focused on, but not limited to; servicing broker requests, including enquiries.
- Dealing with general insurance and policy specific enquiries;
- Dealing with sales quote on new and existing business / issuance of new policies/ policy maintenance/ renewal / agri aspects of policies;
- Assisting to resolve all insurance queries within required timeframe and compliance requirements;
- Undertaking client follow-ups when policies are cancelled to ascertain the reasons and attempt to retain the policy onto books;
- Undertaking to adjust premiums in line with new asset values;
- Managing client expectation on expected turnaround times for submitted requests;
- Adhering to underwriting criteria and regional requirements;
- Assist with profiling the client with the best suitable product and underwriting criteria;
- Advising brokers to ensure that we meet with clients’ needs in terms of the correct cover and product;
- Assisting in implementing solutions for improvement; and
- Standing in for Consultants should they be absent or

**Qualification and Experience**
- Matric/ Grade 12
- 60 commercial lines FAIS credits
- A relevant insurance related qualification (e.g. NQF lev 5) would be advantageous
- Proven work experience in commercial, agriculture policy administration and underwriting within the short-term insurance industry
- Minimum of 3 years’ experience in short term insurance commercial lines and/or Agri assets

**Knowledge and Skills**
- Excellent verbal and written communication skills
- Excellent interpersonal skills, collaborating with internal colleagues and external stakeholders/clients
- Ensure adherence to quality, compliance and accreditation standards
- Conduct efficient administration
- Optimising work processes

**Personal Attributes**
- Communicates effectively - Contributing independently
- Action orientated - Contributing independently
- Situational adaptability
- Contributing independently
- Optimises work processes - Contributing independently

**Our commitment to transformation**
- Santam is the market leader in the general insurance industry in Southern Africa. As a large, diversified, and expanding company, we are committed to transformation and growth. While our headquarters are in South Africa, we are rapidly extending our presence into emerging markets across Africa and Asia.
- With a client base of over 1 million policyholders, Santam serves individuals, commercial enterprises, specialist business owners, and institutions—including 80 of the Top 100 companies listed on the JSE. Our commitment to Insurance, Good and Proper goes beyond just providing cover—we offer peace of mind, ensuring our clients can focus on living in the moment, not worrying about the unexpected. Because at Santam, we believe the freedom to seize every day is worth protecting.
- People drive our business, and we are committed to attracting the best talent, whether for permanent roles or short-term opportunities.

  • Insurance Consultant

    7 days ago

    Johannesburg, South Africa Santam Insurance Full time

    Job title : Insurance Consultant Job Location : Gauteng, Johannesburg Deadline : October 30, 2025 Quick Recommended Links Jobs by Location Job by industries What will you do? Santam Operations, Commercial Portfolio Management have career opportunities available for Insurance Consultants base in Johannesburg Hill On Empire, Parktown . The insurance consultant...

  • Insurance Consultant

    4 days ago

    Johannesburg, South Africa Santam Insurance Full time

    Stay vigilant. Santam has been made aware of a malicious e-mail instructing policyholders to claim a refund within 24-72 hours. This is a scam, Santam will only communicate through their broker or official channels. Learn more. Santam Operations, Commercial Contact Centre have career opportunities available for Insurance Consultants based in Johannesburg...

  • Insurance Consultant

    3 weeks ago

    Johannesburg, South Africa Santam Insurance Full time

    Stay safe online. Now more than ever it’s important to be cybersafe. See Santam’s tips to help you stay safe online. Learn more. Santam Operations: Commercial Portfolio Management has a position available for an Insurance Consultant who will be based in Johannesburg (Hill On Empire, Parktown) . The insurance consultant role is focused on providing an...

  • Insurance Client Services Consultant

    1 week ago

    Johannesburg, South Africa Santam Insurance Full time

    Santam Insurance is hiring a Client Service Consultant based in Johannesburg. This role focuses on providing excellent service to clients through inbound and outbound calls, while meeting service level agreements and administrative tasks. Ideal candidates will have a matric qualification and at least 2 years of experience in short-term insurance, along with...

  • Commercial Insurance Consultant

    5 days ago

    Johannesburg, South Africa Santam Insurance Full time

    A leading insurance provider in Johannesburg is looking for an Insurance Consultant to provide comprehensive service and support to brokers. The ideal candidate must have a minimum of 3 years’ experience in short-term insurance and hold essential qualifications like Matric and FAIS credits. Opportunities include servicing broker requests and dealing with...

  • Insurance Consultant

    4 days ago

    Johannesburg, South Africa Santam Insurance Full time

    Stay safe online. Now more than ever it's important to be cybersafe. See Santam's tips to keep you safe online. Learn more. Santam Operations, PLCC have career opportunities available for Insurance Consultants base in Hill On Empire, Parktown (Johannesburg) . The insurance consultant role is focused on providing an end-to-end service and support to...

  • Insurance Consultant

    4 weeks ago

    Johannesburg, South Africa Santam Full time

    What will you do? Santam Operations, Commercial Portfolio Management have career opportunities available for Insurance Consultants base in Johannesburg Hill On Empire, Parktown . The insurance consultant role is focused on providing an end-to-end service and support to brokers. What does Insurance Consultant do? This role is focused on, but not limited to;...

  • Insurance Consultant

    4 weeks ago

    Johannesburg, South Africa Sanlam Full time

    Insurance Consultant Join to apply for the Insurance Consultant role at Sanlam . What will you do? Sales and Business Development – Commercial Portfolio Management. We have career opportunities available for Insurance Consultants based in Johannesburg, Hill on Empire, Parktown. The role focuses on providing end‑to‑end service and support to brokers....

  • Insurance Sales Agent

    17 hours ago

    Johannesburg, South Africa Kraft Insurance Brokers Full time

    An Insurance Brokerage in Observatory Johannesburg is looking for a motivated sales consultant to sell short-term insurance on a R 5000 basic salary plus uncapped commission. Must have: - Matric, RE1 and at least 120 credits. - Self disciplined - Preferably own laptop and reliable vehicle - Previous sales experience a must - Money hungry and target...

  • Insurance Consultant

    4 weeks ago

    Johannesburg, South Africa Sanlam Full time

    Overview Santam Operations, Commercial Portfolio Management have career opportunities available for Insurance Consultants based in Johannesburg Hill On Empire, Parktown . The insurance consultant role is focused on providing an end-to-end service and support to brokers. What does Insurance Consultant do? This role is focused on, but not limited to; servicing...