Junior IT Technician

1 week ago

Durbanville, South Africa Ribbens Office National Full time

Provide technical assistance with computer hardware and software
- Resolve issues for staff via phone in person, or electronically
- Log bugs and enhancement requests
- Perform hardware and software installations, configurations and updates as needed
- Create and maintain tips and tricks solutions for online database and web site
- Provide introductory on-line & classroom training for company products
- Resolve technical issues in a timely manner using available resources within the company

**Required Skills And Experience**
- Excellent customer service skills
- Strong troubleshooting and critical thinking skills
- Previous working experience in IT support for 2 years
- Associate’s Degree in Computer Science or Management Information Systems (MIS)
- In depth knowledge of Windows 10, Microsoft Office 365, Microsoft Server

**Salary**: R6,500.00 - R10,000.00 per month

**Experience**:

- Information Technology: 3 years (required)

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