Assistant Store Manager

4 days ago

Tembisa, South Africa Fashion fusion Full time

The function of the assistant store manager is to support the manager in the daily operations of the store. Your role is to supervise employees, work with customers and help carry out the directives of the manager. You will ensure that store associates provide exceptional customer service.

Essential Duties and Responsibilities:
Consistently creates a welcoming environment for the customer by greeting and assisting; as well as quickly responding to customer inquiries and needs
Demonstrates desired behaviours for staff including driving sales, handling difficult and/or complicated sales, cash management, inventory, and follow-up with customers
Assists Store Manager with providing a strong leadership presence and control in store, while ensuring that all customers receive good service and quality merchandise
Utilizes company tools to diagnose opportunities and develops action plans to improve performance
Focus on productivity to meet sales goals
Identifies opportunities to drive traffic into the store
Regularly communicates with Store Manager to discuss strengths, opportunities, and trends in business
Helps Store Manager in identifying training needs and providing ongoing training opportunities to the team as needed
Leverages individual staff strengths, and creates developmental plans to prepare all level positions for future growth within the organization
Assists Store Manager in delivering consistent, in the moment, feedback and coaching
Ensures company standards are met for store and associate appearance at all times
Prioritizes, plans, and adjusts schedules as necessary to maximize sales
Plans, coordinates, and executes all Merchandise Calendar direction, campaigns, and sales promotions in a timely manner
Ensures all pricing, signage, and displays are correct at all times
Enforces all company policies and procedures, including health, safety, and security
Manages and controls shrink
Performs all duties as directed by the Store manager
Minimum Requirements:
Providing efficient customer service and communicating clearly and objectively both verbally and in writing.
Excellent organisational skills with the ability to prioritize work; exercise independent judgment, wisdom, common sense, and initiative.
Thoroughly carry out oral and written instructions.
Accurately and concisely compile data.
Perform complex mathematical calculations with speed and accuracy, consolidating petty cash, monthly reports.
Identify errors quickly; and work independently with minimum supervision.
Maintain adequate inventory controls.
Applicants must be well spoken, self-driven to grow and develop within the Clothing Retail Industry. Only applicants who meet the minimum requirements should apply

**Job Types**: Full-time, Permanent

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