Warehouse Manager

2 weeks ago

Ekurhuleni Gauteng, South Africa Boardroom Appointments Full time

**Minimum Requirements**:

- Matric
- Supply Chain/Logistics Certificate/Diploma/Degree.
- Minimum 3-5 years experience in Warehousing with Management roles and responsibilities for at least 3 of the 5 years.****

**Knowledge**:

- Working knowledge of warehousing and stock control practices
- SOPs pertaining to the operation
- Client requirements including cut off times and KPIs.
- Financial principles, budgets, PCL, GCLs, and invoicing
- HR and IR regulations, policies, processes and procedures
- Internal and external services pertaining to the operation.
- Company IT systems, their role and how they work as well as client IT systems where relevant.
- Packaging standards and requirement for warehousing and distribution purposes
- Warehouse layout, ABC calculations and inventory positioning techniques
- Company policies and procedures
- Occupational Health and Safety Act 1993 and the requirements thereof
- ISO 9001 standard
- Use of equipment and maintenance costs****

**Responsibilities**:

- Ensure that all Standard Operating Procedures are known, understood, documented, in place, managed and maintained and enforced.
- Understand and know how to make use of the various systems in the business.
- Ensure optimal storage of stock through maximum utilisation of space (ABC)
- Ensure cycle counts are carried out daily to maintain high stock accuracy levels with mínimal losses.
- Ensure stock takes are carried out as per the company and customer requirements.
- Ensure that all stock is checked and put away daily.
- Ensure that all queries are resolved within 24 hours.
- Review operational performance highlighting opportunities for improvement and increased productivity and implementing improvements.
- Ensure that all required reports are compiled, analysed, and reported on to senior management as per the required periods.
- Ensure action based on analysis of report information.
- Ensure that the WIP report and statuses are maintained, and that all PODs are controlled.
- Ensure that discipline in instilled and maintained in the operation.
- Provide support to ensure that all orders are planned, picked and dispatched on time and correctly, in line with all Company Standard Operating Procedures
- Ensure procedures are in place to ensure mínimal, if not no claims occur
- Report to management on the functioning of the operation.
- Manage and maintain master data including product master and delivery point master applicable to the operation.
- Ensure that all the IT systems are working reliably and effectively.
- Maintain a good relationship with the customer.
- Manage, report on and resolve customer complaints and compliments.
- Manage the expectations of the customer and ensure high quality service levels.

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