Strategic Partner Success Manager

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

**More about this career opportunity**

**Major Duties & Responsibilities**:

- **Design, implement and maintain the successful strategic indirect sales business metrics in support of the accurate and timely delivery of Key Success Metrics and Objectives of the strategic growth team.**:

- **Support the enablement of the strategic growth team by providing insights and actions to enable the sales leadership and teams in leveraging key strategic partners.**:

- **Work alongside the Strategic growth team to support the partners - “Identify, recruit, nurture and close” objectives.**:

- **Analyze, report on and “project manage” various initiatives, especially in conjunction with acquisition and implementation of strategic partnerships whilst leveraging the correct internal NTT resources/business units for sustainable ownership.**:

- **Leverage data to expand assigned partnerships to reach into identified partner organizations through focused initiatives, new business lines and drive new business opportunities.**:

- **Assist in the identification, tracking and spend of partner driven funds/ marketing campaigns, events, sales/revenue objectives and targets.**:

- **Develop and maintain relationships with strategic partner’s insight leadership team to extend the use of partner data within NTT.**:

- **Optimize internal and strategic partner’s processes to achieve revenue/GP targets tracking and other metrics of success.**:

- **Provide timely, growth achieving communication regarding strategic partner results.**:

- **Complete reporting and analysis as required to influence actions and decisions.**:

- **Ensure clarity of process and handover points and tracking to the sales organization for new and existing client opportunities**:

- **Be knowledgeable of the company service portfolio and with strategic partners find viable opportunities to improve to supplement the offerings**:

- **Identify prospective partner clients and with the sales involvement guide the initiation of lead generation and conversion by leveraging data insights to minimize sales lead times**:

- **Prepare, refine and tailor the value proposition, commercial model and pricing conditions and mechanisms for the new offerings to suite every client.**

**Education/Qualifications Required**:

- Data Science related skills to work to identify/drive/track and manage the partner data needs, beyond pure opportunity management, but including activity management and insights
- Basic project management and coordination of team activities and success to support and drive success
- Interpersonal skills to work with a wide variety of people each day, build relationships and network
- Confidence and strong self-assuredness to engage in data centric presentations and conversations to ensure success is supported.
- Communication skills, especially persuasion, to clearly convey the benefits of a partnerhip to potential strategic partners
- BA/BS degree preferred in Business, Humanities, Marketing, Computer Science, Engineering or a related field preferred.
- Understanding of enterprise market segments.
- Thorough understanding of the underlying service offerings and economics of the partner landscape.
- Must be familiar with the unique partner success requirements of large enterprise partners.
- Ability to work efficiently with finance, sales engineering, legal, IP engineering, and sales management.
- Ability to organize and prioritize work and meet deadlines.
- Self-starter with strong teamwork skills.
- Ability to interface with all levels of employees, clients, and vendors.

**Work Experience Required**:

- Five 2-5 years working to help grow revenue in a leadership and coordination capacity
- Sales Force experience a plus.
- **Knowledge of IT and sales lifecycle a plus**

**Skills and Core Competencies**:

- **Exceptional interpersonal skills are essential for success in this role**
- Ability to work successfully in a multi-tasked, fast-paced environment with commitments to deadlines.
- Ability to transform transactional data into performance driving metrics that influence behavior.
- Program planning and implementation skills.
- Self-motivated and possess strong analytical, critical thinking and problem-solving skills.
- Knowledge of management principles and practices and how they impact metrics and success