Outbound Sales Agent

7 days ago

Umhlanga, South Africa Nutun CX Full time

Our employees are the driving force behind our success. We believe in the power of a dynamic and talented workforce and creating an environment where your contributions are not just recognized, they’re celebrated. Your success is our success, and we are seeking skilled professionals who are ready to bring their A-game, exceed benchmarks and enhance the overall excellence of the company, while also growing and advancing their careers.

**Required Education and Competencies**:

- Matric essential.
- Clear credit and criminal record.
- Inside or field sales experience required
- Minimum 1 year Call center experience, outbound experience strongly preferred
- Previous collection, banking, financial services, or mortgage experience a plus
- Must be high-energy and have a positive attitude
- Must be articulate and able to quickly develop rapport with customers over the phone
- Excellent customer service, written and verbal communication skills
- Ability to work well under pressure and manage high volume of calls
- Ability to counter customer objections
- Must be independent, self-motivated and organized
- Excellent command of the English language Strong reading comprehension of English.
- Ability to work shifts (US)

**Role responsibilities**:

- Manage a high volume of calls with existing or potential homeowners who have shown interest in either in refinancing or purchasing a home.
- Pre-screen potential borrowers by confirming basic information, completing a soft credit pull and asking pre-qualifying questions
- Establish and maintain a friendly rapport with customers and overcome objections by understanding their goals and interests
- Transfer qualified warm leads to the licensed Loan Officers
- Set appointments with consumers for the Loan Officers
- Deliver exceptional customer service to potential and existing customers

**Job Types**: Full-time, Permanent

Pay: R5 380,00 - R9 880,00 per month

**Education**:

- High School (matric) (required)

**Experience**:

- Outbound Sales: 1 year (required)

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