Complex Care Co-ordinator

6 days ago


Durban, South Africa One Call 24 Full time

**We are a vibrant and new Complex care agency who is looking for an important hire for our clinically dependent homecare business.**

Oncecall24 healthcare is the sister company to Onecall24 limited A well-established medical staffing agency which operates across the UK specialising within care homes, NHS Hospitals and Prisons.

Oncecall24 healthcare prides itself on clinical governance and delivering a high standard of care to all patients we oversee. If you are an individual who likes to learn new skills and is looking for a supportive team whilst being engaged with productive planning, then you be the perfect fit

This role involves working as part of a team to support our clients as well as coordinating the Booking side of the business.

**Responsibilities**:

- Matching the skills of our new staff with the needs of our clients
- Filling of unallocated shifts
- Templating shift patterns
- Dealing with annual leave requests
- Liaising with staff
- Liaising with external clients
- Ensuring care worker files are complete;
- Recruiting care workers;
- Ensuring Care Workers provide the quality of care that meets the standards determined by the company
- Managing payroll and any queries
- Updating and maintaining our in-house database
- Conducting phone screens
- Ad-hoc recruitment related responsibilities and projects

**Experiences**
- Administration (1 year)
- Recruitment (2 years)
- Strong customer Care (2 years)

**Key skills and attributes that we are looking for are**:

- Confident in promoting the company
- Self-motivated
- Computer literate
- A passion for managing and driving excellence
- Excellent organisational skills

**Job Types**: Full-time, Permanent



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