Academic and Student Experience Manager

4 days ago

Midrand, South Africa Eduvos Full time

**Job Advert Summary**:
Eduvos is looking to hire the services on an Academic and Student Experience Manager at our Midrand campus on a full time basis.

Position Type:

- Permanent

The Position:

- To ensure and a positive student experience on a campus outside the classroom to ensure that a student is successful in his/her learning and teaching journey

**Minimum Requirements**:
**Minimum qualification**:

- At least an honours degree, preferably in management

**Experience**:

- Minimum three years of managerial experience in an academic environment
- At least five years’ of service or customer management experience, preferably in higher education environment

**Duties and Responsibilities**:
**Responsibilities**:
As the Academic and Student Experience Manager, you will be primarily responsible for the following:
A) Student retention - implemented student experience journey (social events, governance, physical and emotional wellness, academic support)
- Orientation, onboarding and induction
- Communication
- Contract management
- Facilities and venue compliance
- Support faculty delivery on campus - facilitating lecturer evaluations/student feedback
- Sponsor engagement
- Academic support programmes
- Wellness programmes
- Employability and work readiness

B) Student resource enablement

C) Student compliance with institutional policies

D) Events management (e.g., graduation event management, career fairs)

E) Facilitate campus disciplinary process / Chair of student disciplinary committee (incl. enquiries)

F) Management

G) Leadership

H) Internal and external stakeholder engagement and management/collaboration

**Functional and Behavioural Competencies**:
**Functional competencies**:

- MS Office
- Exposure to / experience with systems
- Project management skills
- Case management and other systems
- SLA management skills / matrix management skills

**Behavioural competencies**:

- Initiative and responsibility
- People leadership and development
- Relations and networking
- Influencing
- Effective communication (verbal and written)
- Analysis and judgment / problem solving
- Systematic approach (planning and organising)
- Steadiness (emotional tenacity)

  • Head: Student Experience

    1 week ago

    Midrand, South Africa IIE Varsity College , IIE Vega and IIE MSA Full time

    **Direct Reporting Line**: Campus Head **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications...

  • Head: Academic

    1 week ago

    Midrand, South Africa IIE MSA and IIE Varsity College Full time

    **Direct Reporting Line**: Campus Head **The IIE's Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education...

  • Academic Programs

    2 weeks ago

    Midrand, South Africa Brentwood Full time

    A leading educational institution in Midrand, Gauteng, is seeking an Academic Coordinator to manage administration and coordination of programs. The role involves supporting students and lecturers, processing registrations, and maintaining student records. Ideal candidates should have a Diploma or Degree in Education or Administration and 2 years of academic...

  • Academic Lead

    2 weeks ago

    Midrand, South Africa IIE Varsity College , IIE Vega and IIE MSA Full time

    **Direct Reporting Line**:Manager : Online Teaching and Learning **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher...

  • Academic Head

    2 weeks ago

    Midrand, South Africa MC Technology Staffing Full time

    Roles and Responsibilities Provide academic leadership aligned with the institutions mission, vision, and regulatory requirements (CHE, DHET, ECSA). Lead the development and review of academic policies, procedures, and strategies. Ensure all programmes meet NQF / HEQSF standards and support student progression. Oversee academic quality assurance and...

  • Academic Head

    2 weeks ago

    Midrand, South Africa MC Technology Staffing Full time

    Roles and Responsibilities Provide academic leadership aligned with the institutions mission, vision, and regulatory requirements (CHE, DHET, ECSA). Lead the development and review of academic policies, procedures, and strategies. Ensure all programmes meet NQF/HEQSF standards and support student progression. Oversee academic quality assurance and compliance...

  • ACADEMIC COORDINATOR

    2 weeks ago

    Midrand, South Africa Brentwood Full time

    Our Client in the education industry is seeking an Academic Coordinator who will be responsible for the administration and coordination of the institutes programmes, providing support to both students and lecturers Qualifications & Experience Diploma or Degree in Education or Administration 2 years experience working with students in an academic support role...

  • Academic Head

    2 weeks ago

    Midrand, South Africa MC Technology Staffing Full time

    Roles and ResponsibilitiesProvide academic leadership aligned with the institutions mission, vision, and regulatory requirements (CHE, DHET, ECSA).Lead the development and review of academic policies, procedures, and strategies.Ensure all programmes meet NQF/HEQSF standards and support student progression.Oversee academic quality assurance and compliance...

  • ACADEMIC COORDINATOR

    3 weeks ago

    Midrand, South Africa Brentwood Recruitment Full time

    Qualifications & Experience: Diploma or Degree in Education or Administration2 years experience working with students in an academic support roleDuties include and responsibilities:Answering customer queriesAssisting with the processing of student registrationsPreparing the student schedules for coursesCompletion of the graduation documents for the course...

  • ACADEMIC HEAD

    3 days ago

    Midrand, South Africa Brentwood Full time

    We are recruiting an Academic Head for our client based in Midrand in the education industry who will provide strategic leadership for the academic function of the institute, overseeing curriculum development, teaching and learning, assessment practices, and academic staff performance. This role ensures high-quality student support, maintains compliance with...