Sales Trainer

**Job Title**:Sales Trainer
**Location**:Woodstock
**Department**:Sales / Training & Development
**Reports To**:Sales and Training Manager
**Type**:Full-Time

**Job Summary**

**Key Responsibilities**
- Develop and deliver engaging sales training programs for new hires and existing staff
- Conduct onboarding sessions and refresher training focused on product knowledge, sales techniques, objection handling, and CRM systems
- Evaluate agent performance and provide targeted coaching based on performance metrics and call monitoring
- Collaborate with sales leadership to align training content with campaign goals and business targets
- Maintain training documentation, and manuals
- Monitor training effectiveness and adapt content based on feedback, performance trends
- Provide ongoing support and mentorship to sales agents to help them meet KPIs.

**Required Skills & Qualifications**
- Proven experience as a Sales Trainer, Sales Coach, or similar role in a call centre environment
- Strong understanding of consultative and value-based selling techniques
- Excellent presentation, facilitation, and communication skills
- Ability to coach and motivate others with empathy and clear direction
- Familiarity with CRM systems, call monitoring tools, and platforms
- Strong organizational and time-management skills
- Comfortable working in a fast-paced, target-driven environment.

**Key Competencies**
- Sales Acumen
- Coaching & Mentoring
- Adaptability
- Problem-Solving
- Collaboration
- Performance Orientation
- Emotional Intelligence.

**Job Types**: Full-time, Permanent

Pay: R45 000,00 - R50 000,00 per month

Work Location: In person